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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,771 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,771 reviews
April 30, 2018
Fantastic Experience and Purchased! Had a fantastic experience today at Jim Ellis in Buford, Ga. Simple, easy, no haggle experience! Truly appreciated our salesperson Ken Wang and our Had a fantastic experience today at Jim Ellis in Buford, Ga. Simple, easy, no haggle experience! Truly appreciated our salesperson Ken Wang and our financial advisor Dee. HIGHLY RECOMMEND! More
by bossladyfuel
Employees Worked With
Ken Wang, Dee Hong
April 28, 2018
Warranty work Multiple warranty issues; they didn’t stop til they isolated them all and fixed them. They were quick to give a loaner vehicle during repairs. Waiting Multiple warranty issues; they didn’t stop til they isolated them all and fixed them. They were quick to give a loaner vehicle during repairs. Waiting area clean and welcoming. More
by Suburbanfamily
Verified CustomerApril 28, 2018
Truck purchase Fred Lovette was super easy to work with. No pressure on purchasing a vehicle and extremely knowledgeable about the truck I purchased. Finance was sup Fred Lovette was super easy to work with. No pressure on purchasing a vehicle and extremely knowledgeable about the truck I purchased. Finance was super easy as well. More
by Wells john
April 27, 2018
Great experience and customer service The team was accommodating and friendly. They addressed all my concerns and recommended the best action plan to move forward. Great experience overal The team was accommodating and friendly. They addressed all my concerns and recommended the best action plan to move forward. Great experience overall. Thanks again! More
by Happy Customer
Employees Worked With
Christopher - shuttle services, David Gonzalez
April 27, 2018
Drunk & humiliated.. I went to check out a car based on the great things I have heard about Micheal Powers, the excellent service, & the fact that he comes from an outstan I went to check out a car based on the great things I have heard about Micheal Powers, the excellent service, & the fact that he comes from an outstanding family. Well, I will say the trip did not go as planned. I can not believe that in 2018 you have someone like this representing your brand. I will keep it short & sweet. My salesmen was Seymour, who seemed to be intoxicated.. Tried flirting with me & basically belittled me as a single women buying a car. NEVE AGAIN - it’s already a difficult experience, scum bags like this just make it so much worse. More
by Womenbuycarstoo!
Employees Worked With
Seymour Content
April 27, 2018
David always goes above and beyond Glad he is back - he is the best - very engaging and keeps you informed as to where things stand and what. Makes you, the customer, feel like you rea Glad he is back - he is the best - very engaging and keeps you informed as to where things stand and what. Makes you, the customer, feel like you really matter to the dealership. More
by Brian L
Employees Worked With
David Gonzalez
April 27, 2018
Above and beyond! Sean Garrett took great care of me. I felt like he was working for me, rather than the dealership! I left very happy, which is all you can ask. Sean Garrett took great care of me. I felt like he was working for me, rather than the dealership! I left very happy, which is all you can ask. More
by HWPRESLEY
Employees Worked With
Sean Garrett
April 26, 2018
Pleasant experience I have been coming to Jim Ellis for about 5 years for general maintenance. Everyone has been helpful,friendly,and knowledgeable. The same has been for I have been coming to Jim Ellis for about 5 years for general maintenance. Everyone has been helpful,friendly,and knowledgeable. The same has been for my recent experiece of buying my suv. My buying experience was good with my salesman answering all my questions and helping me to learn about the devices on the vehicle.. That was super helpful. Craig was great! I would recommend this dealership to anyone. More
by Happy Nana
April 26, 2018
All Good Have been coming here for quite a few years and always received good service. Good to see David is back. always nice to see a friendly face :-) Have been coming here for quite a few years and always received good service. Good to see David is back. always nice to see a friendly face :-) More
by PERKINSGANG
Employees Worked With
David Gonzalez
April 24, 2018
Oil change and tire pressure check Just in for an oil change and tire pressure check. Everything was completed fine. I would recommend this dealership to anyone. They were able to get m Just in for an oil change and tire pressure check. Everything was completed fine. I would recommend this dealership to anyone. They were able to get me in the same day I called. More
by FASTLANETP
