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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.5
3,771 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,771 reviews

May 10, 2018

Great service overall. Good job..could be a bit faster on a scheduled service. I appreciate that they will work with me with some of my service quirks. More

by 2003 sierra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
May 13, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!

May 10, 2018

Excellent Service! Chris Stout and the service technicians are second to none. They worked tirelessly to identify and correct the issues with my Sierra pickup. Great job More

by DANIEL.NICHOLS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stout
May 13, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! If you have any further questions, please give us a call. We're always happy to help!

May 10, 2018

Quick oil change Received my second free oil change through the CPO program. They also fix a loose screw in the door handle at now charge as well. More

by KELBUNDRANT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
May 13, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2018

Awesome and efficient Couldn’t ask for a more efficient service visit. I was in for a simple visit. The work was done when promised and i got a free car wash! More

by cstoutz28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Dance
May 13, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!

May 08, 2018

Great experience. I must say from the initial email contact to signing of the paperwork all was a great experience. Jesse was a pleasure to work with and the phone call More

by rherman052458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Rudow, Jason Hoychick, Jesse Brown
May 09, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2018

Great Customer Service I always receive great service from this dealership. Everyone is always helpful & courtesy and kind. They always recommend areas of improvement on my More

by LESH22897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
May 09, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review! We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. If you have any further questions, please give us a call. We're always happy to help!

May 06, 2018

Great experience! We traveled 3.5 hours from SC to buy our car because the price was unbeatable. Steve Eason was great to work with and communicated well with me. I’ve More

by SC buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason, Dee Hong
May 09, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We hope that you enjoy your new vehicle. If you have further needs or questions, please reach out!

May 04, 2018

Always an easy and somewhat even enjoyable experience Thanks guys for always being so courteous with us. One time I actually got something on my shirt while I was waiting and the guys brought me a Jim Ell More

by SETH W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Seth, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We sincerely value your business and look forward to your next visit! Have an awesome day!

May 03, 2018

Easy to do business with! We have purchased 3 vehicles from Jim Ellis. They do not over complicate the car purchasing process like I have seen with other dealerships. The proce More

by Sue C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Hong
May 09, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2018

Amazing Everyone was great to work with. They were very helpful with all my questions and my concerns. They were very concerned with making sure I was satisfi More

by Reshard123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Abreu, Chris Martin
May 09, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

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