Jim Ellis Buick GMC Mall of GA

Professional buying experience My wife and I were in this a.m. (2-21-19) to look at a vehicle we had seen online. After having drove 2 1/2 hours to get there we were politely greet My wife and I were in this a.m. (2-21-19) to look at a vehicle we had seen online. After having drove 2 1/2 hours to get there we were politely greeted at the door by Mike Bratcher.The experience thereafter was very professional and courteous. After after having started and managed a retail business for over 40 years it was a great pleasure to see someone follow my motto for years.Always treat a customer the way you would want to be treated yourself. This company is very fortunate to have an employee with the character of Mike who i consider a friend. By the day-to-day we bought the vehicle. Harold,Jan Gilliam More

SUPER DEALERSHIP WITH GREAT SERVICE My first time buying a car on the internet,The staff at Jim Ellis made it very simple and easy.The car was nicer than described. My first time buying a car on the internet,The staff at Jim Ellis made it very simple and easy.The car was nicer than described. More

Helpful This service department is helpful. And if you wait, the waiting area is comfortable and clean. Sean was very helpful to me, and I will always be a lo This service department is helpful. And if you wait, the waiting area is comfortable and clean. Sean was very helpful to me, and I will always be a loyal customer. More

Friendly and professional I was greeted with a smile. The professionals took their time in explaining all the steps with me. They made sure that my wait was comfortable. The I was greeted with a smile. The professionals took their time in explaining all the steps with me. They made sure that my wait was comfortable. There were TVs, snacks, tea and coffee. Thank you and hope to do business with you again soon More

Outstanding Experience Every aspect of my purchase was outstanding. There was no pressure. Everyone was very considerate of our time. All went smooth. Very pleased with the Every aspect of my purchase was outstanding. There was no pressure. Everyone was very considerate of our time. All went smooth. Very pleased with the product. More

Excellent at all I purchased a truck at this dealership, the entire time did a great work. I recommend for any one want purchase any car to visit this place, I’m very I purchased a truck at this dealership, the entire time did a great work. I recommend for any one want purchase any car to visit this place, I’m very happy. More

Routine first vehicle service Appointment was right on time and service completed in the expected. Waiting facility was very good. Sean - service department - explained all detail Appointment was right on time and service completed in the expected. Waiting facility was very good. Sean - service department - explained all details very well and exceeded expectations - like concierge service. More

Buick Enclave James did a great job, was courtesy and kept me informed with the process and all of the issues that where wrong with my vehicle. Thank you James did a great job, was courtesy and kept me informed with the process and all of the issues that where wrong with my vehicle. Thank you More

My service experience rocked My service advisor David Blood was very pleasant to deal with. Great personality he kept me updated and made sure I had my Lyft ride set up quick. My service advisor David Blood was very pleasant to deal with. Great personality he kept me updated and made sure I had my Lyft ride set up quick. More

Oil change I continue to have oil changes and tire rotations for my two Acadias done here. It's a very clean facility with friendly, efficient service writers. I continue to have oil changes and tire rotations for my two Acadias done here. It's a very clean facility with friendly, efficient service writers. I can usually get in and out in an hour which is a real plus when you have a busy schedule. So much better of an experience than going to a dedicated oil change facility. Plus they do an inspection to catch any service/repair issues. More