Jim Ellis Buick GMC Mall of GA

Rude service advisor I stop going to Rick Hendrick Chevrolet and we start bringing our vehicles to Jim Ellis but wit the experience that my wife have yesterday with Sean y I stop going to Rick Hendrick Chevrolet and we start bringing our vehicles to Jim Ellis but wit the experience that my wife have yesterday with Sean yesterday that will be the last vehicle that you see from us after sean threw her credit card and paperwork to her I guess I have to start going to private shops to do my services and work on my vehicles wish I have three Chevy products and I just bought a 2017 camaro from you guys but the salesman was a lot better then sean. More

Pleasant Vehicle Purchase Enjoyed purchasing my new vehicle today! Knowledgeable employees and friendly! Negotiations were nice and no high pressure! Very nice facilities, conc Enjoyed purchasing my new vehicle today! Knowledgeable employees and friendly! Negotiations were nice and no high pressure! Very nice facilities, concessions, vehicle selections, and accessories! More

Upscale upscale upsale First of all the truck is mine, Debbie's, Not Joel's. I've told them several times. This is also my email. It was a 6 hour trip and service for me si First of all the truck is mine, Debbie's, Not Joel's. I've told them several times. This is also my email. It was a 6 hour trip and service for me since I live north of Jasper. I felt like the service rep was a little cocky and thought money was no object. We are retired. I felt like he just wanted to upsell services that I won't need for another 6,000 miles. I liked my buying experience at the dealership but will choose so.ewhere close to ho.e for service More

Great Took my vehicle to Chris and service manager Ron . They ordered the new part for my vehicle, call me when I came in, and repaired it, Thank you Took my vehicle to Chris and service manager Ron . They ordered the new part for my vehicle, call me when I came in, and repaired it, Thank you More

Oil change & rotate tires Service was good but there's always room for improvement.. For my very first time to this location , my overall thought is that was pretty good 😊 Service was good but there's always room for improvement.. For my very first time to this location , my overall thought is that was pretty good 😊 More

Great customer experience I purchased a used car and I loved the experience by my sales person Isaac. He was honest and friendly. I will definitely recommend him to family and I purchased a used car and I loved the experience by my sales person Isaac. He was honest and friendly. I will definitely recommend him to family and friends. More

Car service Got there for my appointment at 945 and they said it would take a little over than originally told due to air compressor going out. They were very upf Got there for my appointment at 945 and they said it would take a little over than originally told due to air compressor going out. They were very upfront and honest about the delay wjmhixh was very much appreciated. It ended up not taking as long as they thought which was awesome! Unfortunately they couldn’t wash my car as the wash went down as well. Considering all the negatives coming st then The guy that helped me from beginning to end was very helpful, honest and made light of the situation which made it car free and not stressful for me! Great service always and glad to be part of the Jim Ellis family! More

Fantastic!!! I've been going there for 4 years now a never had a y issues. They have great customer service and do an outstanding job with my vehicle maintenance I've been going there for 4 years now a never had a y issues. They have great customer service and do an outstanding job with my vehicle maintenance. More