Back

Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.1
934 Reviews

934 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

Sort by
February 28, 2024

Professional and fair. Has to wait longer than expected on some things, but they went beyond what they had to do to make the vehicle right. And they delivered it to me an h More

by DWJWD413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Perlino
Mar 08, 2024 -

Jim Ellis Buick GMC Atlanta responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

February 23, 2024

Very friendly from the receptionist to even getting the loaner car. Thank you ! Professional and kind More

by SMURTH8109
Recommend Dealer
Yes
Employees Worked With
Ted Weinsziehr
Jul 10, 2024 -

Jim Ellis Buick GMC Atlanta responded

Our staff is committed to providing each of our clients with the best automotive experience!

February 16, 2024

My experience was outstanding as well as beneficial. I would suggest Jim Ellis Buick GMC Atlanta to anyone looking for service or a vehicle. More

by RTSMITH34
Recommend Dealer
Yes
Employees Worked With
Brandon Black
Feb 24, 2024 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

February 14, 2024

Not someone that I am totally satisfied with and am not comfortable with recommending the dealership. Period! More

by gmac46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Starks
Feb 16, 2024 -

Jim Ellis Buick GMC Atlanta responded

Hello there, we appreciate you taking the time to leave us this feedback.

February 13, 2024

It was ok, I feel like they could've done better to resolve the issue that I created an appointment for More

by danteon01
Recommend Dealer
Yes
Employees Worked With
Ted
Feb 16, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

February 10, 2024

The service team was excellent in communicating with me about the status of my truck and any other concerns. More

by Dwightvannwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lashon Holley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Jones, IRVING REYES
Feb 16, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 10, 2024

Great guy! Courteous and he helped me understand what needed to be done Pleasant Easy More

by Dcrockett83
Recommend Dealer
Yes
Feb 16, 2024 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

February 08, 2024

Major lacking in communication and good service. Major lacking in communication and good service. Major lacking in communication and good customer service. More

by Justin.boyd82
Recommend Dealer
No
Employees Worked With
Dewayne Ivory
Feb 16, 2024 -

Jim Ellis Buick GMC Atlanta responded

We would like the opportunity to make this up to you. Please contact our manager at (770) 676-3287 so we can make your experience a positive one.

February 07, 2024

Unhappy Jan. 15 inspection did not indicate brakes needed repairs. Told on Jan 23 completed. More

by ronbburgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Blumberg
Feb 17, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 06, 2024

It was amazing He was very helpful. He was very polite and helped me understand what I needed. More

by AALIAAMEEN
Recommend Dealer
Yes
Employees Worked With
Brandon Black
Feb 24, 2024 -

Jim Ellis Buick GMC Atlanta responded

We're pleased to know we have been able to exceed your expectations and really help you out!

...
9
...