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Jim Ellis Buick GMC Atlanta - Service Center
Atlanta, GA
916 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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916 Reviews of Jim Ellis Buick GMC Atlanta - Service Center
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July 12, 2018
Battery replacement My Car brought in by tow due to battery issue - battery less than 2 years old. Battery was replaced timely. No charge to me - great !!! My Car brought in by tow due to battery issue - battery less than 2 years old. Battery was replaced timely. No charge to me - great !!! More
by LAKPELE
Verified CustomerEmployees Worked With
John Anderson
July 11, 2018
Excellent service Great service at a great price. I’ll be going back for sure! Staff were friendly and helpful. Sorted out the problem with no fuss in a great time. Great service at a great price. I’ll be going back for sure! Staff were friendly and helpful. Sorted out the problem with no fuss in a great time. More
by RICHARDPORTER1979
Employees Worked With
Cortez Heath
July 11, 2018
Excellent Cortez was very accommodating and friendly upon my arrival. He was great about keeping me in the loop regarding what the diagnostic test revealed reg Cortez was very accommodating and friendly upon my arrival. He was great about keeping me in the loop regarding what the diagnostic test revealed regarding the service to my vehicle and made sure that I understood and was comfortable with the service provided. More
by LORIHENNESSEY
Employees Worked With
Cortez Heath
July 10, 2018
Very attentive and professional people. I have been a customer of Jim Ellis for many years and trust that I will get very professional service. I will come back again. I have been a customer of Jim Ellis for many years and trust that I will get very professional service. I will come back again. More
by EMHAMM
Employees Worked With
Tom Rickard, Barry Bacon
July 06, 2018
Awesomeness Ready for my appointment. Quick in and out as well as a thorough job. They even washed my car after it had been sitting under a tree. Outstanding!! Ready for my appointment. Quick in and out as well as a thorough job. They even washed my car after it had been sitting under a tree. Outstanding!! More
by Quintin Daniels
Employees Worked With
Tom Rickard, John "DOBS" Nadobny, Michael Mills
July 04, 2018
Thanks for the service! Cortez helped me and was great at answering questions ! He was personable and professional! Despite the wait, I was appreciative that Cortez was able Cortez helped me and was great at answering questions ! He was personable and professional! Despite the wait, I was appreciative that Cortez was able to keep me abreast of my car's repair. More
by DAVISBRIANNAMOM
Employees Worked With
Cortez Heath
July 04, 2018
Damm near painless Taken in less than 5 minutes after scheduled arrival time, out in 35-40 minutes and on the road again. Product warranty fully explained and estimate p Taken in less than 5 minutes after scheduled arrival time, out in 35-40 minutes and on the road again. Product warranty fully explained and estimate provided for brake job which I requested. Although that brake replacement will be more than other local shops I'll go with the dealer because of the experience of the Technicians and the replacement with original parts. More
by WM.STANHOPE
Employees Worked With
Scott Bergstrom
July 03, 2018
Worst experience ever I I have a 2004 Buick LeSabre that I have always serviced and repaired at Jim Ellis, with no complaints. Thursday I came in with appointment fo I I have a 2004 Buick LeSabre that I have always serviced and repaired at Jim Ellis, with no complaints. Thursday I came in with appointment for oil change and AC fan wasn’t working. I was told to wait and I would be advised. 6 hours later I inquired. My service advisor didn’t know I was there. 2 hours later I was told I needed new AC motor and was given a loaner car. When I picked up my car, the AC fan still wasn’t working. I’m back today on Tuesday. More
by LEWISMCDONALD
Employees Worked With
Brandon Cannon, Cortez Heath
July 03, 2018
Excellent Customer Service I showed up without appointment and was worked into the schedule. I was given a time frame and waited for my oil to be changes. It was done as told. I showed up without appointment and was worked into the schedule. I was given a time frame and waited for my oil to be changes. It was done as told. More
by TCHIMIKLIS
Employees Worked With
Tom Rickard
June 28, 2018
How MUCH to repair my A/C? The overall experience was at the level I expect from a dealer, but the price estimate was $1,100 more than another local Buick dealership for the sam The overall experience was at the level I expect from a dealer, but the price estimate was $1,100 more than another local Buick dealership for the same repair. In the past I felt I was paying more, but I never realized until this last (as in most recent and as in the last time I will ever go to Jim Ellis) repair. More
by Atlanta
Employees Worked With
Tom Rickard
