Jim Ellis Buick GMC Atlanta - Service Center

Regular service The customer service was great always is . I’m always treated with respect and importance . Always fixes my vehicles rapidly, and make sure to see if The customer service was great always is . I’m always treated with respect and importance . Always fixes my vehicles rapidly, and make sure to see if it’s covered under warranty. Always feel like he is honest. More

Excellent service! Service people are very courteous and respect there customers. Dealer showroom and service area are very clean and neat. Just wish they would put mo Service people are very courteous and respect there customers. Dealer showroom and service area are very clean and neat. Just wish they would put more effort on the BUICK product. More

My first check up!! This was my first visit with my new Buick.I had several concerns so Tom and I did a test drive.My Buick was fine,I needed a tutorial on all the change This was my first visit with my new Buick.I had several concerns so Tom and I did a test drive.My Buick was fine,I needed a tutorial on all the changes since my last auto.The best part was "no charge"!! More

Routine oil change I arrived early, but was immediately taken. Extremely polite and kind staff. Service was fast, and they even washed my car! Considering coming back fr I arrived early, but was immediately taken. Extremely polite and kind staff. Service was fast, and they even washed my car! Considering coming back from service even out of warranty. I had to change my appointment around and the staff on the phone was extremely kind and knowledgeable. Immediate e-mail confirmation is helpful. Overall great experience. More

Great service advisor This was my first experience with Jim Ellis Buick, Chamblee, service center. Tom Rickard, is the best service advisor I have ever had!!! He is easy This was my first experience with Jim Ellis Buick, Chamblee, service center. Tom Rickard, is the best service advisor I have ever had!!! He is easy to communicate with, customer oriented, helpful with any concerns, questions and friendly and responsive to returning calls in a timely manner. I definitely plan to do the servicing of my vehicle with Tom even though I purchased my car from a different dealership. More

Great service The entire staff is Friendly and helpful. They are quick to answer questions and eager to get us on our way quickly. I recommend Jim Ellis to all my The entire staff is Friendly and helpful. They are quick to answer questions and eager to get us on our way quickly. I recommend Jim Ellis to all my friends. More

Bad service in the past I have had a terrible visit in the past, where I asked them to fix something, but all they did was look at it. They didn't even fix all the issues wit I have had a terrible visit in the past, where I asked them to fix something, but all they did was look at it. They didn't even fix all the issues with the car this time, even though they said it was fixed. More

Car emergency Great service from Tom Rickard. Provided shuttle and loaner when card had to stay for shipping of a part. Excellent experience! Car was done befo Great service from Tom Rickard. Provided shuttle and loaner when card had to stay for shipping of a part. Excellent experience! Car was done before promised More