Jim Ellis Buick GMC Atlanta - Service Center

Quick scheduling, quick turnaround The dealership fit me in based on my schedule in a timely manner. The service representative was handling 3 customers at once and managed to let us al The dealership fit me in based on my schedule in a timely manner. The service representative was handling 3 customers at once and managed to let us all know that our business was important. More

Tom is always awesome Tom is always a pleasure to work with and is the only reason I go out of my way to come there. He is knowledgeable, friendly and efficient. Tom is always a pleasure to work with and is the only reason I go out of my way to come there. He is knowledgeable, friendly and efficient. More

Vladimir was awesome to work with, always thorough. I was addressing several service issues with my truck. Vladimir explained how busy they were, but assured me he would personally track my vehicle and I was addressing several service issues with my truck. Vladimir explained how busy they were, but assured me he would personally track my vehicle and be sure it was ready by 5pm. to my surprise, I received a call from him that at 2pm that my truck was finished and ready for me to pick it up. More

I already rated the Chevy dealership I took the car to the Chevy dealership and submitted a rating earlier this week. I took the car to the Chevy dealership and submitted a rating earlier I took the car to the Chevy dealership and submitted a rating earlier this week. I took the car to the Chevy dealership and submitted a rating earlier this week. More

Long wait Had an appointment and when I got there they told me it would be 90 minutes. Ended up being over 2 hours for oil change and tire rotation Had an appointment and when I got there they told me it would be 90 minutes. Ended up being over 2 hours for oil change and tire rotation More

Always great service As soon as I arrived Mr. Cannon was right there to hear what was going on with my car and gave me his undivided attention. As soon as I arrived Mr. Cannon was right there to hear what was going on with my car and gave me his undivided attention. More

Excellent Service department The service writer was excellent and the process took less time than anticipated. Definitely will go back there. again. Great dealership and service d The service writer was excellent and the process took less time than anticipated. Definitely will go back there. again. Great dealership and service department. SUV was clean and better than when I gave it to them. More

Warranty service Very good experience with great communication and was provided a courtesy vehicle. All request were addressed as part of the service and very friend Very good experience with great communication and was provided a courtesy vehicle. All request were addressed as part of the service and very friendly staff. More

thank you MR Tom Richard excellent service Mr tom Richard, Did excellent customer service, handling right vs Brandon Cannon i`m very satisfied how tom handling customer service, thank you ones Mr tom Richard, Did excellent customer service, handling right vs Brandon Cannon i`m very satisfied how tom handling customer service, thank you ones again More

Dependable I have been depending on Jim Ellis Buick - GMC for my car buying needs and service for many years now. Keep up the good work! I have been depending on Jim Ellis Buick - GMC for my car buying needs and service for many years now. Keep up the good work! More