Jim Ellis Buick GMC Atlanta - Service Center

Solved the problem we were hearing Will never go anywhere to have my GMC serviced, Harley is the man for my repairs, Tom keeps me up to date and anything that might be a problem in the Will never go anywhere to have my GMC serviced, Harley is the man for my repairs, Tom keeps me up to date and anything that might be a problem in the future. More

$400 to replace one tire sensor. extremely expensive replacement for a tire sensor at $400. Also came back with an extremely expensive proposal for drive shaft repair and charged me $ extremely expensive replacement for a tire sensor at $400. Also came back with an extremely expensive proposal for drive shaft repair and charged me $190 for the diagnostic. will not be returning for Service or purchase which is a shame as a long time GM employee family member and long time GM vehicle owner, I will be switching More

Super Service In and out quickly and when I reported an unusual noise in the vehicle John helped me find the solution was the automatic sensor for the headlights on In and out quickly and when I reported an unusual noise in the vehicle John helped me find the solution was the automatic sensor for the headlights on this dreary day and nothing to worry about. Thanks John! More

Efficient I thought I would have to drop my vehicle off for approximately four hours, instead was advised to that I could just go to the waiting room. The wait I thought I would have to drop my vehicle off for approximately four hours, instead was advised to that I could just go to the waiting room. The wait time was not long at all, and I was very happy for the shorter than expected wait time. More

Brake service Great quick efficient service. Highly Recommend. Kept me apprised the whole time. John was great to work with. Nice guy. Free WiFi and shuttle ser Great quick efficient service. Highly Recommend. Kept me apprised the whole time. John was great to work with. Nice guy. Free WiFi and shuttle service. More

Professional, courteous and efficient. Tom Rickard at Jim Ellis always provides exemplary service. He is an excellent "front person" for the dealership. He is very knowledgeable and wants t Tom Rickard at Jim Ellis always provides exemplary service. He is an excellent "front person" for the dealership. He is very knowledgeable and wants to make sure you understand the work and status of your car More

Good service which turned into excellent and well satisfied. After waiting for almost 3 hrs before having my car pulled in for service, i got the service mgr involved who advised me. This was on a return trip w After waiting for almost 3 hrs before having my car pulled in for service, i got the service mgr involved who advised me. This was on a return trip when problem should have been fixed the 1st time after waiting 3 hrs. i was given a loaner car by service adviser and it was at empty service manager made things right by putting gas in car to get me started. The problem seems to be corrected the second time at dealer. More

Great The service counter was great the waiting area was pleasant coffee was good I gave you 4 stars because my tires were rotated but the pressures are al The service counter was great the waiting area was pleasant coffee was good I gave you 4 stars because my tires were rotated but the pressures are all different different pressures in each tire so they never corrected the pressure More

Good Service Very professional. Service Advisor Brandon Cannon, was fantastic. Go things done on time, and help with Warranty Items. I can not say more about them Very professional. Service Advisor Brandon Cannon, was fantastic. Go things done on time, and help with Warranty Items. I can not say more about them. More

Service work was performed on time, customer service was great thanks to Tom and a loaner vehicle was provided. Warranty was offered for some of the discrepancies was performed on time, customer service was great thanks to Tom and a loaner vehicle was provided. Warranty was offered for some of the discrepancies that I was concerned about. More