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Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.1
953 Reviews

953 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

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January 01, 2019

Great service. Great personal. It was my first time when I took a leasing car. And it was excellent experience. I enjoyed my visit and great service of professional personal. More

by natalie.krez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bugrovsky
Jan 08, 2019 -

Jim Ellis Buick GMC Atlanta responded

Natalie, your positive review means a lot to us and we’re happy we could help you! Feel free to reach out to us if you need anything. Have a wonderful day.

Jan 08, 2019 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your kind words and congratulations on your new vehicle! It is great to read such wonderful comments about your recent experience with us, Natalie.krez! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Atlanta

December 24, 2018

The best in Atlanta The Jim Ellis automotive group is the best in Atlanta. Everytime I go into the Buick dealership for service, Tom and the entire staff treats me like f More

by SVDAVIS76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Dec 26, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Atlanta for all of your automotive needs. We look forward to your next visit! Take care!

December 21, 2018

nice experience! Effective and fast take in for service.No delay,no hassle to get loaner car. Adviser John Anderson and front desk crew were knowledgeable and courteo More

by ALEX.ALTMAN48
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon, John Anderson, Scott Bergstrom
Dec 23, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hello, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

December 20, 2018

Excellent and easy, as always . This time my visit required an appointment, but since I dropped my car in the morning the service was done before promised time. Also having 'reward More

by YELENAZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Dec 21, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your comments keep us motivated and working hard for all our guests! Thank you so much for choosing Jim Ellis Buick GMC Atlanta as your first choice for service!

December 18, 2018

GMC review excellent service, work explained and completed on time. Would recommend to friends. Plan on coming back soon, very convenient. offered amenities a More

by JEANGU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Dec 21, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

December 14, 2018

Always excellent service. Cortez Heath has been my service advisor for a few years. He always friendly and helpful. He is an outstanding advisor. Several times I have brought m More

by Hambrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortez Heath
Dec 19, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for sharing your response to Cortez's outstanding customer service! At Jim Ellis Buick GMC Atlanta, we value our customers and we look forward to seeing you on your next visit. Take care!

December 11, 2018

Great Service Car serviced as discussed. Good communications. Apointment system worked. Excellent Job. Cortez did a great job. Represented Jim Ellis Dealership well More

by AUSKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortez Heath
Dec 12, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

Dec 12, 2018 -

Jim Ellis Buick GMC Atlanta responded

Ausker, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

December 11, 2018

Service John communicated with me and made sure that I understood what was going on with my vehicle and help me to get the assistance that I needed. More

by TAMISLIPSAGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson
Dec 13, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for letting us know how John did! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 11, 2018

Great Job John is awesome. Always quick and efficient! Keep up the good work team. I would always bring my car here for maintenance. Service has a very friendly More

by ninabina5385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson
Dec 13, 2018 -

Jim Ellis Buick GMC Atlanta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service from John and our team. Thank you so much for choosing Jim Ellis Buick GMC Atlanta as your first choice for service!

December 10, 2018

Fluid changes Even when you come in without an appointment, they treat you kindly and as a friend. They reassured me that they would service my car in a timely fash More

by NYQNEK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard, Brandon Cannon, John Anderson
Dec 12, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hello, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know! We hope you have a wonderful day!

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