Jim Ellis Buick GMC Atlanta - Service Center

Great service Very quick, professional service. Really appreciate the help. I will only be taking my car to this location for service in the future. Extremely pleas Very quick, professional service. Really appreciate the help. I will only be taking my car to this location for service in the future. Extremely pleased with my experience. More

Oil change tire rotation wiper blades Very professional service. On-time appointment. Technician included the new wiper blades even though I did not have the coupon with me. I left my pape Very professional service. On-time appointment. Technician included the new wiper blades even though I did not have the coupon with me. I left my paperback book behind and he was kind enough to call me and leave me a voicemail to come back to get it. Perfect! More

Great service experience My service advisor did a great job keeping me advised and getting the repair completed quickly. Highly recommended. Also, they made it convenient by p My service advisor did a great job keeping me advised and getting the repair completed quickly. Highly recommended. Also, they made it convenient by providing a loaner car. More

Oil Change Cortez was extremely helpful and a light in my day! I will be working with him for all my future car needs and look forward to it! Cortez was extremely helpful and a light in my day! I will be working with him for all my future car needs and look forward to it! More

Exceeded expectations. . Under-promised and over delivered. I did not want to wait and John arranged a ride home. Shortly after arrival, I received a text that the car was rea Under-promised and over delivered. I did not want to wait and John arranged a ride home. Shortly after arrival, I received a text that the car was ready sooner than antipcipated. Everyone was exceptional. The service managers helped each other if Another was busy. I have a 12-year old car they've kept in excellent condition. Jim Ellis Buick is my service center. More

Cortez is Amazing! Every time I go to get my car serviced I always go when Cortez is working. He is the epitome of phenomenal and makes sure to keep you updated on the s Every time I go to get my car serviced I always go when Cortez is working. He is the epitome of phenomenal and makes sure to keep you updated on the status of the car. More

Exceptional Service A/C stopped working on 2015 Yukon. I had researched and found some consumer report issues but no recall. After diagnostic test, John Anderson stepped A/C stopped working on 2015 Yukon. I had researched and found some consumer report issues but no recall. After diagnostic test, John Anderson stepped up to the plate and called GMC customer support regarding our repair and received approval to get 80% of the cost approved under warranty. Thanks so much John - you made our day sweeter and cooler! More

Tom once again exceeds all expectations I was having brake issues and called on my way home from an out of town trip with concerns. Tom said I could come on over, so I drove straight to the I was having brake issues and called on my way home from an out of town trip with concerns. Tom said I could come on over, so I drove straight to the dealership upon returning to Atlanta. He had a service vehicle ready and had my car fixed that same day! Makes me want to purchase again at Jim Ellis GMC/Buick for the excellent service alone. More

Great Service Tom Richard made the service experience both satisfying and easy. Service included both an accident insurance claim and work performed under warranty Tom Richard made the service experience both satisfying and easy. Service included both an accident insurance claim and work performed under warranty. Both were handled efficiently and quickly due to Tom's diligence. More

Great service After calling another dealer who told me there were lots of other dealers, I called Jim Ellis and they promptly scheduled my service and ordered the n After calling another dealer who told me there were lots of other dealers, I called Jim Ellis and they promptly scheduled my service and ordered the needed parts for my airbag recall. My service person was professional and courteous. He even made sure he handled my request first after another customer came in, stepped in front of me and angrily threw her keys on his desk. More