Jim Ellis Buick GMC Atlanta - Service Center

Very Informative & Great Customer Service I initially was assisted by James a Service Manager, who provided great recommendations and information concerning my SUV repairs. Then, he assiste I initially was assisted by James a Service Manager, who provided great recommendations and information concerning my SUV repairs. Then, he assisted me with Lyft transportation to get back to work. He also called to more than once to informed before any repairs were completed on my vehicle. When I arrived to pick-up my vehicle, Cortez Heath, provided me with excellent customer service by explaining each repair completed and all of my charges. Then I was escorted to the cashier to make my payment. Finally, I arrived at my vehicle that had a fresh wash and I greatly appreciated that since it desperately needed it. Thanks again for everything, I would definitely recommend this location for all your service needs. More

Courteous Service Managers This appointment was for tire change and tire rotation. From the time I arrived and was greeted at my car, everyone was very nice. Cortez Heath is an This appointment was for tire change and tire rotation. From the time I arrived and was greeted at my car, everyone was very nice. Cortez Heath is an excellent Service Manager. I waited a short while in the waiting area which is really nice. And the lady who took my payment was very courteous. Just a pleasant experience all around. More

Oil Change, Tire Rotation, and Filter Change This service took much less time than anticipated. From check-in to check-out was about 90 minutes. I had anticipated a much longer wait. All work This service took much less time than anticipated. From check-in to check-out was about 90 minutes. I had anticipated a much longer wait. All work was done and I was able to utilize discount coupons and MyGM points to help defray the out of pocket cost. More

it was pleasing to be so smooth swift service at reception, quick intake, friendly service, professional atmosphere, speedy return are all reasons I would/will use Jim Ellis GMC agai swift service at reception, quick intake, friendly service, professional atmosphere, speedy return are all reasons I would/will use Jim Ellis GMC again and would recommend them to anyone More

Great Job . This was my second time coming in for a service. I was delighted by the friendliness and professionalism of the staff. I look forward to coming a . This was my second time coming in for a service. I was delighted by the friendliness and professionalism of the staff. I look forward to coming again. More

I feel confident with the Ellis service My air Conditioning was not working. Tom found that the problem was with a leaky hose. He also had a couple of other small problems fixed. I fee My air Conditioning was not working. Tom found that the problem was with a leaky hose. He also had a couple of other small problems fixed. I feel that Tom will take care of my car well. More

Air conditioner repair service Service rep was great. The work done on the vehical was not good. I had to bring the car back and they had to redo the work correctly. Service rep was great. The work done on the vehical was not good. I had to bring the car back and they had to redo the work correctly. More

John Anderson is awesome! John was great in helping me with my issues. I am glad I dealt with him. Car was a little dirty from the technician working in it. John was great in helping me with my issues. I am glad I dealt with him. Car was a little dirty from the technician working in it. More

Great fast service Came in for 110 pm oil change and was out by 200 pm. Cortez checked me in because John was with another customer. Finished up with John. Came in for 110 pm oil change and was out by 200 pm. Cortez checked me in because John was with another customer. Finished up with John. More

Easy and I did not have to wait long. I have used Jim Ellis for purchases and services for a long time and will continue to use therm. Al personal are friendly, and helpful. I have used Jim Ellis for purchases and services for a long time and will continue to use therm. Al personal are friendly, and helpful. More