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Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.2
955 Reviews

955 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

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September 12, 2019

New mirror Friendly excellent service. Brandon kept me informed and found ways to keep costs down. Loaner car was arranged which helps tremendously. I will More

by LEBALSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 13, 2019 -

Jim Ellis Buick GMC Atlanta responded

Lebalser, your positive review means a lot to us and we’re happy we could help you!

September 10, 2019

Under new management? I was always so impressed with the service but something has changed for the worse. I won't be so inclined to purchase another vehicle from this deale More

by DANNAMTHOMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not know
September 10, 2019

Battery replacement Service was good... Repairs was good... Only issue I had was having to pay for labor for a warranty item...I will labor should have been included in More

by SDORUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Sep 13, 2019 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your business and for taking the time to leave us this review. I understand the confusion and the best way to explain it is that General Motors considers the battery as a parts warranty only. They feel it's the customer's choice to install it themselves or pay the dealer to install. I hope this helps. Thank you again and please contact us anytime we can be of service.

September 10, 2019

Mostly good Worlds better than previous experience at same dealership with same car. Just wish there was a waiting area not blasted with TV noise. The small are More

by LEMCCAN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 11, 2019 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for the positive feedback, and we hope that you have a great day!

Sep 13, 2019 -

Jim Ellis Buick GMC Atlanta responded

Hello, we appreciate you taking the time to leave us this feedback. We'll be sure to pass your comments along to the team! Thank you so much for choosing Jim Ellis Buick GMC Atlanta as your first choice for service! Please let us know if there is ever anything else we can do for you! Safe travels!

September 05, 2019

It was great! The service was amazing. They fixed my tire in a big jiffy. Everyone was very courteous and nice, and the reception area was quite comfortable. More

by jpw609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortez Heath
Sep 11, 2019 -

Jim Ellis Buick GMC Atlanta responded

Hi, we are so glad to hear that you had a great experience with us and that we were able to get you back on the road quickly! If you ever need anything, we are always here to help. Take care.

September 04, 2019

Excellent service! Brandon in service is great! Excellent customer service; repair done right. Only place I’ll go for service, and the only dealership where I’ll buy v More

by CLEDET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson
Sep 05, 2019 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Atlanta for all of your automotive needs! Thanks again for the positive feedback, and we hope that you have a great day!

August 22, 2019

Quick and top notch Took my vehicle in for its first general maintenance service and everything was great. The quoted me 90 min and it took under an hour. Also they did a More

by adamscallaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortez Heath
Aug 28, 2019 -

Jim Ellis Buick GMC Atlanta responded

It is great to read such wonderful comments about your recent experience with us! Thanks again for your business. Take care!

August 21, 2019

Excellent service Thank you Mr. Brandon Cannon for the excellent customer service ! Like the way he treats customers, he remembers you and always greets you with a smil More

by ELVIA SANMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Aug 21, 2019 -

Jim Ellis Buick GMC Atlanta responded

Elvia, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

August 21, 2019

Above and beyond I had made an appointment for just an oil change. But Jim Ellis was able to check out and fix a loose part on my windshield. More

by JULIERoser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson
Aug 28, 2019 -

Jim Ellis Buick GMC Atlanta responded

Your comments keep us motivated and working hard for all our guests, Julie! Please let us know if there is ever anything else we can do for you! Safe travels!

August 16, 2019

Great service I was very pleased with the length of time it took to fix my vehicle, the service adviser, mr. Luis Valdez could not have been more helpful if he owne More

by RAJSRR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
Sep 12, 2019 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

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