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Jim Ellis Buick GMC Atlanta - Service Center
Atlanta, GA
955 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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955 Reviews of Jim Ellis Buick GMC Atlanta - Service Center
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February 19, 2020
Great Job!! From day one to finish the service was impeccable. You guys are hard to beat when it comes to customer service at the service department impeccable. You guys are hard to beat when it comes to customer service at the service department More
by DTWATL9
Verified CustomerEmployees Worked With
Brandon Cannon
February 14, 2020
Provided impeccable service towards the service and maintenance of vehicle. Customer service and timeliness was on point. Will definitely recommend Jim Ellis to all those looking to purchase a new vehi maintenance of vehicle. Customer service and timeliness was on point. Will definitely recommend Jim Ellis to all those looking to purchase a new vehicle. More
by alexismpayne03
Employees Worked With
John
February 12, 2020
Jim Ellis staff was so prompt when responding to my cas issue. They were very helpful from the time I walked in the door. Thank you for having a passion to help me when time is needed. issue. They were very helpful from the time I walked in the door. Thank you for having a passion to help me when time is needed. More
by DIMYCO
Employees Worked With
Timothy, Brown
February 11, 2020
Had my oil change and tires rotated. It was easy to get appointment and very accommodating. There was an area for children to play which was what I needed. Thanks jim ellis appointment and very accommodating. There was an area for children to play which was what I needed. Thanks jim ellis More
by vernicebush
Employees Worked With
Zack Van Nus
February 06, 2020
My experience was a pleasant one. I was contacted by a representative to inform me that my oil change due. In scheduling my appointment, she also noticed that there was a recall on my vehicle I wasn't a representative to inform me that my oil change due. In scheduling my appointment, she also noticed that there was a recall on my vehicle I wasn't aware of. I am very appreciative of her for that. My wait time was not long as I had expected it to be for the oil change or the recall repair. More
by TOYOTAKAREN
Employees Worked With
Timothy Brown , John Anderson, Cortez Heath, Blake Delacroix Kenya
February 06, 2020
Very pleased with the communication from my sales person John and my service folks John and Tim at the Jim ELLis GMC dealership in Atlanta. John and my service folks John and Tim at the Jim ELLis GMC dealership in Atlanta. More
by skmadden1
Employees Worked With
Other Employees :
Jon, Tim, and Brandon in service., John "DOBS" Nadobny, Dwight Wood
February 03, 2020
Great customer service My experience was good, I always come here. I was totally satisfied. I would recommend friends family and anyone who needs there car serviced. Thank Y My experience was good, I always come here. I was totally satisfied. I would recommend friends family and anyone who needs there car serviced. Thank You More
by WALTERSTJ1005
Employees Worked With
Jake Bugrovsky
January 30, 2020
Great Customer Service Our truck had a serious manufacturer's defect. The service manager and general manager went to bat for us with GM. The outcome was, they facilitated g Our truck had a serious manufacturer's defect. The service manager and general manager went to bat for us with GM. The outcome was, they facilitated getting our truck replaced with a reasonable upcharge on our part. We absolutely recommend this dealership! All of the staff we dealt with were friendly and professional. More
by kerriemurphy
Employees Worked With
Ralph Sorentino, Nicole Quinones, Michael Mills
January 29, 2020
Great Service at Jim Ellis Buick I needed an oil change very badly, and Jim Ellis Buick was able to get me in, even though they were completely booked that Saturday! I called other Bu I needed an oil change very badly, and Jim Ellis Buick was able to get me in, even though they were completely booked that Saturday! I called other Buick dealerships and explained my "emergency situation!" All of them said "we can get you in on Monday," but Jim Ellis displayed once again why they are second to none!!! They got me in there and took care of my car, that's why I'm so glad I purchased my vehicle from Jim Ellis! More
by A.BWRIGHT
Employees Worked With
Dont recall his name but he checked my vehicle in, and he was "GREAT!", Ricardo Nash, Blake Delacroix Kenya
January 24, 2020
Jim Ellis is the best. All personnel were nice and very polite. My vehicle was completed in a reasonable time frame. I changed my preferred dealership to Jim Ellis. polite. My vehicle was completed in a reasonable time frame. I changed my preferred dealership to Jim Ellis. More
by RSMANN670
Employees Worked With
Tim
