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Jim Ellis Buick GMC Atlanta - Service Center
Atlanta, GA
955 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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955 Reviews of Jim Ellis Buick GMC Atlanta - Service Center
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March 04, 2020
Service Jesus was great. All of the service guys are. Many thanks for all you do. Tom Rickard is who I have also worked with in the past---great guy as w Jesus was great. All of the service guys are. Many thanks for all you do. Tom Rickard is who I have also worked with in the past---great guy as well. Same w John Anderson More
by SCOTTCASEY123
Verified CustomerEmployees Worked With
Tom Rickard, John Anderson
March 03, 2020
Prompt! Satisfied with receiving an early morning appointment. Matt Anderson checked to make sure worked was covered under warranty before performing service Satisfied with receiving an early morning appointment. Matt Anderson checked to make sure worked was covered under warranty before performing service .Worked with another representative after Matt left. Very kind and friendly ! More
by intouch2727
Employees Worked With
Tom Rickard, Matt Braun, Ricardo Nash, John Anderson, Dwight Wood
March 02, 2020
Excellent Customer Service Great service. The Service Center staff is very friendly. They made me feel at home. They offered me coffee to make me feel at home while my vehicle w Great service. The Service Center staff is very friendly. They made me feel at home. They offered me coffee to make me feel at home while my vehicle was being service. They updated me on the status of my vehicle. I am very satisfied More
by JUDITHARICH
Employees Worked With
John Anderson
February 26, 2020
Jesus is phenomenol!! He has been servicing my car for years and all of my family!!!!! Highly recommend coming here for service. He’s knowledgeable and kind as can be. Very very pleased!!!!! years and all of my family!!!!! Highly recommend coming here for service. He’s knowledgeable and kind as can be. Very very pleased!!!!! More
by foxsaber_1
Employees Worked With
Jesus Gutierrez-Flores
February 26, 2020
very friendly they have an answer to your question Jesús Gutiérrez helped me with the service of my troca I recommend it they are very good Gutiérrez helped me with the service of my troca I recommend it they are very good More
by ADCWELDING
Employees Worked With
Jesús Gutiérrez-flores
February 21, 2020
The service department was courteous and professional during my appointment. He answered all my questions regarding my vehicle and gave me suggestions on the next steps. I will return. during my appointment. He answered all my questions regarding my vehicle and gave me suggestions on the next steps. I will return. More
by SJOHNSON39
Employees Worked With
John Anderson, Cortez Heath
February 20, 2020
My car was taken care of faster than expected. They did a wonderful job. It was a great experience. Especially the entire check in staff. a wonderful job. It was a great experience. Especially the entire check in staff. More
by SHARONOGRADY
Employees Worked With
Not sure who but the entire staff that worked the service department desk
February 20, 2020
My back seat was wet over a month before I could get service. The service manager assured me the wet back seat would be completely cleaned dry or replaced what was needed. It was soaking wet when return service. The service manager assured me the wet back seat would be completely cleaned dry or replaced what was needed. It was soaking wet when returned. The leak appears to be repaired. Not sure which service manager made the promise. I am very disappointed and was told I would receive a call to bring my truck back to get it detailed. I did what I could to dry the foam behind the seat. hope it does mildew or mold. the truck was kept 4 days. Very very very disappointed. More
by spaton58
Employees Worked With
John Jones
February 20, 2020
I appreciate the courtesy and the kindness from the staff. Each time I’ve been to the dealership they have always been very nice and courteous. Thank you. staff. Each time I’ve been to the dealership they have always been very nice and courteous. Thank you. More
by OPERATORPRO
Employees Worked With
I believe the name is Tim., Nicole Quinones, Michael Mills
February 19, 2020
disappointed/poor communication Told car would be ready around 12.. No call for any update. Came by dealership at 3:45. Also was told that the tires that I placed last week when I Told car would be ready around 12.. No call for any update. Came by dealership at 3:45. Also was told that the tires that I placed last week when I had my oil changed were given to another vehicle. While waiting, saw my vehicle pull up waited for another 20 minutes went into service area to see what going on. Said they were going to come out and get me. BS just sitting around talking. If I didn't come in no telling how long would of waited. More
by JHALE3
Employees Worked With
not listed
