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Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.2
952 Reviews

952 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

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November 09, 2024

Dewayne was excellent. I also had to get a new key fob a couple of days later and Richard, skip?, was awesome. Very efficient. More

by THOYNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne Ivory and Richard Jacobs.
Nov 12, 2024 -

Jim Ellis Buick GMC Atlanta responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

November 06, 2024

Service technician- Dewayne Ivory kept me I formed throughout whole process and finished job ahead of schedule More

by Machb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne Ivory
Nov 08, 2024 -

Jim Ellis Buick GMC Atlanta responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

November 04, 2024

They were quick and very professional. I will be back. Thank you for getting me in quick More

by STUART22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No clue on his name
Nov 07, 2024 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

November 03, 2024

It was determined that the backlight for the control panel needed to be replaced. Service department was supposed to order the part and then contact me to bring my truck in. It’s been a couple of weeks More

by BRETT_ERNST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Jim Ellis Buick GMC Atlanta responded

Hi there, thank you for bringing this to our attention. We are currently looking into the matter and will be in touch with you soon.

November 01, 2024

Amazing & fast Service from this dealership! I appreciate the team taking me for a standard service & also taking care of a need I expected to get done at another location. Jim Ellis Team handle More

by Q Robertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Jim Ellis Buick GMC Atlanta responded

We are pleased to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

November 01, 2024

Jim Ellis takes good care of me. I will not go to any other dealer. Jim Ellis is the best. More

by Pat Savage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Jim Ellis Buick GMC Atlanta responded

We are pleased to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

October 29, 2024

Did oil change and tire rotation owed me a wash from last visit and did not wash. More

by DARRYL_K_30019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Great customer service, very professional the team there works as a close family. Good people More

by ge88nupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JUAN URDANETA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Nash
Oct 26, 2024 -

Jim Ellis Buick GMC Atlanta responded

We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 24, 2024

In a realm where service reigns so true, Courteous staff, with hearts anew, They greet with smiles, polite and kind, Prompt assistance, always on their mind. With every task, their care shine More

by OFCARBALLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Jim Ellis Buick GMC Atlanta responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 23, 2024

The service was supreme, gave me information about my card that I did not know anything about. Took care of things that was not on my service list. More

by reginal_hd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Jim Ellis Buick GMC Atlanta responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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