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Jim Ellis Buick GMC Atlanta - Service Center
Atlanta, GA
955 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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955 Reviews of Jim Ellis Buick GMC Atlanta - Service Center
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April 02, 2020
SLAM DUMP SPECIAL Greeting...Upon my arrival at the service center during the current pandemic my awareness and friendly customer greeting was great., My appointment a Greeting...Upon my arrival at the service center during the current pandemic my awareness and friendly customer greeting was great., My appointment and confirmation and service time was mentally relaxing and concise'' More
by Jeanbaker53
Verified CustomerEmployees Worked With
John Anderson, Cortez Heath
April 01, 2020
Excellent! Dropped off the truck on Saturday and it was ready first thing Monday. Appreciate you taking care of this in the midst of a pandemic. ready first thing Monday. Appreciate you taking care of this in the midst of a pandemic. More
by lisajsanders
Employees Worked With
John Anderson
April 01, 2020
Tim and John took great care of me and my Yukon. They let me know I need a new rear brakes and got me in and get it out in just a couple of hours. me know I need a new rear brakes and got me in and get it out in just a couple of hours. More
by BARRY29
Employees Worked With
John Anderson
March 26, 2020
Superior Service. My service Rep. Brandon C. was great. I was in an out in less than 1 hour. Waiting area was very clean and comfortable. I am so pleased I decided to My service Rep. Brandon C. was great. I was in an out in less than 1 hour. Waiting area was very clean and comfortable. I am so pleased I decided to buy my car at Jim Ellis Buick last year. More
by Camela.booker
Employees Worked With
Brandon Cannon
March 20, 2020
Great Service Brandon was great to work with. Everyone did a great job and helped get the service and recall work performed quickly. Thank you for the service. Brandon was great to work with. Everyone did a great job and helped get the service and recall work performed quickly. Thank you for the service. More
by jed2
Employees Worked With
Brandon Cannon
March 20, 2020
First service In Atlanta Just moved to Atlanta from Chicago and this was my first visit and was excellent- it was easy to make appointment- wait time appropriate, all good Just moved to Atlanta from Chicago and this was my first visit and was excellent- it was easy to make appointment- wait time appropriate, all good More
by WATKINS2030
Employees Worked With
Tim Brown
March 12, 2020
Replaced windshield. Car coordinated by service through Lightning Glass. Fantastic assistance and service by Mr. Brown with loaner car and communication of status of repair Lightning Glass. Fantastic assistance and service by Mr. Brown with loaner car and communication of status of repair More
by BOBMENTZER
Employees Worked With
Tim Brown
March 10, 2020
Quick Service They quickly called me a lyft to take me to work and the lyft came quickly to my job to take me to get my car. They quickly called me a lyft to take me to work and the lyft came quickly to my job to take me to get my car. More
by speterson0610
Employees Worked With
Jesus
March 05, 2020
Came in for a service, that was already paid for. The staff was very nice and performed the service. Just a standard 15,000 mile service. Was told my tires were rotated, when I got home I noticed my tire staff was very nice and performed the service. Just a standard 15,000 mile service. Was told my tires were rotated, when I got home I noticed my tires had not been touched. Receipt clearly states the work was performed. Yet, the tires were not rotated. So, was a 15,000 mile service performed at all? More
by rspentecost
Employees Worked With
John Anderson
March 04, 2020
No Time to Waste My appointment was scheduled for 7:10am. I arrived at 7:02am. The staff was already at their station and greeted me as soon as I walked in. They go My appointment was scheduled for 7:10am. I arrived at 7:02am. The staff was already at their station and greeted me as soon as I walked in. They got right o my request and finished just as promised. All work was done with a smile and the staff was very accommodating and professional. While waiting, I noticed that the waiting area was clean and clear of debris and the coffee station was inviting. My Service Agent was especially nice and personable and although it was raining outside, he made sure I was ok before I left the shop. Great job, Jim Ellis Service Staff! More
by BRENDA22
Employees Worked With
John Jones. He said he had just transferred into the Service Department from the Sales Floor.
