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Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.2
955 Reviews
Call Service Center (770) 525-7429

955 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

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April 20, 2020

Very nice treatment. Accommodated us in a pinch & got us on our way in no time. Waiting area is very clean & location is quite convenient. More

by brooke.pena
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Report | Print
Apr 22, 2020 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Buick GMC Atlanta and we hope to be of service to you again in the future.

April 16, 2020

Excellent service from the time I pulled in up until I left. Courteous and thoughtful the entire time I was there. Kept me informed about the servicing of my vehicle while I waited. More

by PJ Edwards
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Apr 16, 2020 -

Jim Ellis Buick GMC Atlanta responded

Pj, your positive review means a lot to us and we’re happy we could help you! Thanks for your business! Take care!

April 14, 2020

Poor communication. Could never reach my service advisor. Didn’t respond to messages and took 4 days to let me know what’s going on with my vehicle More

by mom3dunn
Recommend Dealer
No
Employees Worked With
Tom Rickard
Report | Print
April 14, 2020

Everything was very clean service advisor was very helpful was in & out in no time I was very pleased will definitely go back😉 Awesome service More

by DR385370
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Apr 15, 2020 -

Jim Ellis Buick GMC Atlanta responded

Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

April 14, 2020

Perfect Timing Had a excellent experience for the strange times we are experiencing. John Jones even sent me home in a Lyft because there were too many people in the More

by CCLIFTON22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson, Cortez Heath
Report | Print
Apr 15, 2020 -

Jim Ellis Buick GMC Atlanta responded

Your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 10, 2020

Very professional considering what’s going on with COVID19. They were practicing distancing with the customers plus with themselves also. Wait time was excellent...They get all 10’s from me More

by EADES_CHANEL
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Report | Print
April 10, 2020

car leak Brandon always provides me excellent services. He keeps me informed of the progress and manages my expectations. Given that the car serviced during CO More

by DBABIKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
April 10, 2020

Car part recall issue Brandon Cannon happens to be the most incredible and phenomenal service department representative I have ever came in contact with. He makes me feel l More

by ROB@STRICKLANDSECURITY.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Report | Print
Apr 11, 2020 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

April 07, 2020

John was wonderful to work with- great communication and service. I look forward to having my car serviced here in the future. Thank you all! More

by SARAH.S.MOLLOY
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Apr 08, 2020 -

Jim Ellis Buick GMC Atlanta responded

It is great to read such wonderful comments about your recent experience with us, Sarah! Our team is dedicated to providing top-quality service. Please let us know if there is ever anything else we can do for you! Safe travels!

April 06, 2020

Excellent service The best customer service always. The service staff at Jim Ellis have always taken great care of my Canyon, they are friendly and very very helpful. More

by ELVIA SANMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Report | Print
Apr 07, 2020 -

Jim Ellis Buick GMC Atlanta responded

Elvia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

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