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Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.2
955 Reviews

955 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

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June 18, 2020

Great dealership with a friendly that wants to help. They always try to get my car back to me as quickly as possible when I need service and explain everything well that needs to be done so that I’m comforta More

by bodden1
Recommend Dealer
Yes
Employees Worked With
Timothy, Skip
Jun 19, 2020 -

Jim Ellis Buick GMC Atlanta responded

Bodden, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Buick GMC Atlanta as your first choice for service!

June 16, 2020

My service advisor John was very knowledgeable and helped me get my vehicle issues resolved. I previously went to another GMC dealership and they couldn’t help me. John made it happen More

by JAYTEE742
Recommend Dealer
Yes
Employees Worked With
John Jones service advisor
Jun 18, 2020 -

Jim Ellis Buick GMC Atlanta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please give us a call. We're always happy to help!

June 16, 2020

Great customer service. They always pay close attention to detail. Quick and easy service center. Excellent job on keeping you informed about upcoming maintenance, promotions, and rebates. More

by SHDEANNACOOPER
Recommend Dealer
Yes
Employees Worked With
John Anderson
Jun 18, 2020 -

Jim Ellis Buick GMC Atlanta responded

Hi, thank you so much for your positive comments about Jim Ellis Buick GMC Atlanta! If you have any further questions, please give us a call. We're always happy to help!

June 12, 2020

Routine Oil Change John Jones was extremely helpful and professional as always. The service was completed quickly and John called to let me know it was ready. He explain More

by NANCYMYATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones
Jun 14, 2020 -

Jim Ellis Buick GMC Atlanta responded

That's great to hear,Nancymyates! Customer service is one of our top priorities and we're glad to hear you received such excellent service! We look forward to your next visit! Take care!

June 12, 2020

I was Jim Ellis Buick june 8/ 2020 to change my tire the service department employ John Jones was helping me he is polite and very professional, thank you. More

by yareddarge56
Recommend Dealer
Yes
Employees Worked With
John Jones
Jun 14, 2020 -

Jim Ellis Buick GMC Atlanta responded

Thank you for sharing your experience with us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 10, 2020

my visit experience was excellent My experience was most favorable . wait time was not long. The personnel I dealt with was friendly and most helpful all questions was answered. Check More

by rena.young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure of personnel name
Jun 11, 2020 -

Jim Ellis Buick GMC Atlanta responded

Rena, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Atlanta. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 09, 2020

Excellent Service! Excellent service, friendly and informative personnel, namely John Jones. Appreciated the fact all employees followed safe guidelines during this pan More

by ANRCAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones
June 08, 2020

Great experience I had a great experience bringing my car in to be serviced. They were courteous, honest and fast! They had a great check-in system to help keep custom More

by KWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Brown
June 05, 2020

Outstanding Employee Tim Brown deserves a shout out. Good advise and a caring personality. The overall service experience in our uncertain times turned out to be a posit More

by WALKER30033
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tim Brown
Jun 07, 2020 -

Jim Ellis Buick GMC Atlanta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 05, 2020

We were very pleased with this service experience. John was knowledgeable, helpful and communicative. We also REALLY appreciated the pick up & drop off service at our home. Tony picked up our car right on More

by D
Recommend Dealer
Yes
Employees Worked With
John Jones, Anthony (Tony from TX)
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