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Jim Ellis Buick GMC Atlanta - Service Center
Atlanta, GA
955 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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955 Reviews of Jim Ellis Buick GMC Atlanta - Service Center
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July 21, 2020
Two and one half hours for oil change Two and one half hours for oil change. Arrived for 1:30 appointment and departed at 4pm. Service manager was pleasant but never could get any answer Two and one half hours for oil change. Arrived for 1:30 appointment and departed at 4pm. Service manager was pleasant but never could get any answers on when we would be done. More
by stevekhanga
Verified CustomerEmployees Worked With
Cortez Heath
July 19, 2020
Efficient, Professional and Accommodating I am elderly and grateful that Jim Ellis GMC picked up my car for the maintenance, cleaned it and brought it back to my home. I am elderly and grateful that Jim Ellis GMC picked up my car for the maintenance, cleaned it and brought it back to my home. More
by RNKOLB
Employees Worked With
Brandon Cannon
July 10, 2020
Fixed my car, found me a ride, allfor fair price John Jones went the extra mile for me in processing my car and helping me get a rental. All interactions were consistent with CoVid-19 guidelines and John Jones went the extra mile for me in processing my car and helping me get a rental. All interactions were consistent with CoVid-19 guidelines and in a very friendly, professional manner. Shop crew did and excellent and quick job without "finding additional requirements". More
by HALHORSBURGH
Employees Worked With
John Jones
July 03, 2020
I did not go into the dealership. I can tell you how very nice and professional Tony was when he picked up my car and brought us back all clean. You are a great dealership to offer this service to people th nice and professional Tony was when he picked up my car and brought us back all clean. You are a great dealership to offer this service to people that need this so we don’t have to come to the dealership. I did not have any contact with any one other than Tony. More
by cjogle2
Employees Worked With
Tony
June 30, 2020
10,000 mile oil change Everyone at this dealership is so friendly. They make you feel like your time is valuable and get you in and out as quickly as possible. Everyone at this dealership is so friendly. They make you feel like your time is valuable and get you in and out as quickly as possible. More
by mandersons4
Employees Worked With
Tim, John Anderson
June 29, 2020
I took my car for service and my experience wasn’t great, with the plan I have on my car I’ve always gotten a loaner, this time for a period of almost 2 weeks I had to figure transportation on my own, on top with the plan I have on my car I’ve always gotten a loaner, this time for a period of almost 2 weeks I had to figure transportation on my own, on top of that when I went to pick up my truck not only it wasn’t washed but it was more dirty that when I dropped it off, it seems as if someone spit inside the driver window, disgusting!! More
by WENDY.A.PALACIO
Employees Worked With
Not sure who worked on my car
June 25, 2020
Fast, Efficient and Very Timely Long overdue service engine light on because of tire pressure sensors. Easily reprogrammed. No new parts. Replaced struts on back lift gate which had Long overdue service engine light on because of tire pressure sensors. Easily reprogrammed. No new parts. Replaced struts on back lift gate which had been bugging me for years. And found thermostar was leaking, a disaster waiting to happen. Well worth the time and money to keep the 2009 Yukon running More
by cato.ealy
Employees Worked With
John Jones
June 25, 2020
I was surprised with a new truck! A beautiful New All-Terrain Canyon! Everything was painless and the financing was a breeze. My husband work in Service! All-Terrain Canyon! Everything was painless and the financing was a breeze. My husband work in Service! More
by SUBARUTIMOTHY1988
Employees Worked With
Other Employees :
Jake Bugrovsky, Barry Bacon, Dwight Wood, Blake Delacroix Kenya
June 21, 2020
I observed the staff at jim Ellis GMCPracticing social I observed the staff at jim Ellis GMC Practicing social distancing with the covid 19 virus,Which made me feel very comfortable and safe while getting I observed the staff at jim Ellis GMC Practicing social distancing with the covid 19 virus,Which made me feel very comfortable and safe while getting my vehicle service. More
by SAMMWHIPPLE
Employees Worked With
John Tucker
June 19, 2020
Service Department was wonderful. Timothy was my service provider and he was extremely professional and kind. Explained the parts I would need and kept me up to date on the vehicle’s status. My car is over provider and he was extremely professional and kind. Explained the parts I would need and kept me up to date on the vehicle’s status. My car is over a decade old, and finding parts is a bit of a struggle. He sympathized with me and even offered a discount for the delay (which was by no means his fault). Can’t speak for the car dealership, but I love and trust the GMC verified service!! More
by eyesofclear
Employees Worked With
Timothy
