Jim Ellis Buick GMC Atlanta - Service Center

Easy and quick as always. Was able to make an appointment for the next day and it was ready on time Was able to make an appointment for the next day and it was ready on time More

Most unfriendly auto dealer ever. A 12:00 lol change appointment took 2 1/2 hours. Price of 143.00 for simple GMC Yukon is unbelievable high. They did not do the 120 point inspe A 12:00 lol change appointment took 2 1/2 hours. Price of 143.00 for simple GMC Yukon is unbelievable high. They did not do the 120 point inspection as advertised. More

Ted did a great job working on getting my Enclave in for service! The video from the master tech was awesome! I'm all set now! Thank you to all that helped me!! service! The video from the master tech was awesome! I'm all set now! Thank you to all that helped me!! More

Thank you, Dewayne Ivory, for your professionalism, updates, and providing a loaner car—it truly helped! updates, and providing a loaner car—it truly helped! More

I reached out to the Hendricks GMC dealership where I purchased my car several months ago to schedule an appointment in the service department and they told me it would be several days in the shop. They purchased my car several months ago to schedule an appointment in the service department and they told me it would be several days in the shop. They said that they do not offer any loaners or rental cars through their dealership so I would have to make arrangements outside of their dealership. I called Jim Ellis GMC and they could not have been any more accommodating and nice to me, even arranging for a rental car through their dealership for me since my car was still under warranty… I have only had it for four months. I had the worst experience with Hendricks GMC and truly wish I had purchased my car through Jim Ellis GMC More

Good customer service. Went in for service and they kept me updated of what was going on. Went in for service and they kept me updated of what was going on. More

They were very professional the business was nice and clean everybody was friendly and kind I will definitely recommend my family and friends to come see y’all…. clean everybody was friendly and kind I will definitely recommend my family and friends to come see y’all…. More

Great experience from start to finish! Highly recommend.. will definitely get all service on this car done at this dealership. Highly recommend.. will definitely get all service on this car done at this dealership. More

The service center was very professional and kept me informed of my problem and how to resolve it without overselling anything! It was a pleasant experience. informed of my problem and how to resolve it without overselling anything! It was a pleasant experience. More

I brought my truck in for a recall and while I was there a second recall was addressed and I agreed to pay for an oil change. That second recall was related to a battery drain issue. I asked the service dep a second recall was addressed and I agreed to pay for an oil change. That second recall was related to a battery drain issue. I asked the service department if they would reimburse me for my battery that I recently replaced due to this exact issue. The service manager was supposed to call me back and never did. I’ve called and texted the service desk multiple times. Never got a call back. This isn’t the first time I’ve had issues with your service department. I won’t be coming back unless it’s recall related and I likely won’t buy another vehicle from Jim Ellis. More