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Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.2
955 Reviews
Call Service Center (770) 525-7429

955 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

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March 13, 2023

Still haven’t fixed my squeaky brakes. Bought new from y’all and brakes have squeaked since I got it. More

by MCBILLINGSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Jones
Report | Print
Mar 17, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

March 12, 2023

This is a top notch dealership which means you have top notch experienced employees who aim to satisfy your customers. More

by HELENHOLMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theodore Weinsziehr
Report | Print
Mar 17, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hello, thank you for your kind words and this wonderful review!

March 08, 2023

Good service from Ted at the desk and explained everything at time of service time More

by Danielmorrissey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Mar 12, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hi, we are so pleased you enjoyed your visit to Jim Ellis Buick GMC!

March 07, 2023

Great customer service. My advisor was amazing and I will definitely be back I was in and out in a timely manner. More

by Dulmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Mar 12, 2023 -

Jim Ellis Buick GMC Atlanta responded

We want all our clients to have a comfortable and stress-free experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 06, 2023

Great service and always very accommodating! Ted Weinsziehr is always very easy to deal with and makes sure you are completely happy. More

by Dana March
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hi there, we are very happy to have provided you with such a positive experience!

February 18, 2023

Got the job done quickly. Didn’t like the cost but it’s working fine. More

by hunterhum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Feb 25, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hi there! We're so happy we were able to help you out!

February 13, 2023

John Jones, Ted Weinsziehr, James Hart, and Anna Rogers always take really good care of me and my vehicles. More

by Juiceboxyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Weinsziehr, James Hart, and Anna Rogers, John Jones
Report | Print
Feb 25, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thanks for highlighting some of our staff who helped make this such a great experience!

February 13, 2023

Prompt attention at drive through for service. Clean. Service completed as promised. Customer coffee area lacked sugar substitutes. You know, yellow, blue, and pink choices. More

by JAZZMD54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted W, John Jones
Report | Print
Feb 25, 2023 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

February 11, 2023

Communication needs work. Appointment times are useless. QA needs to be done on all repairs and services before the job is considered complete for the customer. My car was More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Team- Technicians and advisors
Report | Print
Feb 15, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 04, 2023

Super easy to work with when I had to have my car towed for emergency service. More

by JENCOWHIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted was very helpful and made it super easy , John Jones
Report | Print
Feb 15, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hello, thank you for your kind words and this wonderful review!

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