Jim Ellis Buick GMC Atlanta - Service Center

Friendly knowledgeable and helpful John is great at communicating and explaining things that are going on with my Yukon communicating and explaining things that are going on with my Yukon More

Very slow . Not very service oriented made appointment still told 4-6 to change the oil Not very service oriented made appointment still told 4-6 to change the oil More

John Jones is the best! He even went out of his way to help me when it was not necessary. Best of the best! He even went out of his way to help me when it was not necessary. Best of the best! More

John Jones is a great service advisor and does a great job handling customers and opportunities. job handling customers and opportunities. More

Great experience I will continue using Jim Ellis GMC I will recommend my friends will recommend my friends More

John Jones is great to work with. It seems very busy at the service dept so I’m real happy John’s my primary contact. It seems very busy at the service dept so I’m real happy John’s my primary contact. More

Very professional, easy to talk with and communicate. You have outrageous prices. I hope it is because n you pay your employees well. You have outrageous prices. I hope it is because n you pay your employees well. More

Very accommodating, very professional, excellent work. I have dealt with this dealership for many years and am satisfied with their work. I have dealt with this dealership for many years and am satisfied with their work. More

Service Dept. was able to conduct maintenance on my vehicle within two business days of my calling to schedule an appointment. I liked that. -The initial assessme was able to conduct maintenance on my vehicle within two business days of my calling to schedule an appointment. I liked that. -The initial assessment was thorough and accurate. There were no increases in cost beyond the initial quote. -Quality of work was excellent. Truck operated very smoothly after service appointment. Steering components were checked and lubricated appropriately. Thanks! More

I dropped a vehicle off for Hertz to get the check engine light checked because I was told it might still be under warranty. The vehicle was checked out, but I didn’t authorize anything to be fixed, but they light checked because I was told it might still be under warranty. The vehicle was checked out, but I didn’t authorize anything to be fixed, but they went ahead and fixed it without my knowledge and wanted to charge $182 for pushing an oil dip stick back in. After I drop the vehicle off, I was supposed to be emailed an invoice that I never received. I called and left numerous voicemails and never received a call back. The vehicle said there for about two weeks because of their lack of communication. My location wasted man hours and had an out of service vehicle on our books for way too long because of them. I would never recommend them for fleet companies. Ted was horrible to work with More