Jim Ellis Buick GMC Atlanta - Service Center

Ready to help and super friendly. They take great care of my car. Open communication and great service overall They take great care of my car. Open communication and great service overall More

Not pushy and straightforward. Juan seemed honest and was not pushy, just helped move things along in a positive manner for all. Felt like everyone was able to profit, myself and t Juan seemed honest and was not pushy, just helped move things along in a positive manner for all. Felt like everyone was able to profit, myself and the dealership. More

My car was towed there. I called the day of to make an appointment for the following day. The appointment didn't matter because my car sat there for days without anyone look I called the day of to make an appointment for the following day. The appointment didn't matter because my car sat there for days without anyone looking at it. Then after threatening to bring it to another shop, they began working on it. The problem was 'fixed' but 2 days after picking it up, the engine started overheating again. I had to have another shop fix the actual problem. I didn't trust that the problem would be resolved and I didn't think it was fair to have to pay an additional deductible for an issue that was 'fixed.' More

Brandon stayed in touch with me and explained the repairs thoroughly. All repair jobs I’ve brought in are always handled promptly. Thats why I go out of my way to take my car to Jim Ellis service department thoroughly. All repair jobs I’ve brought in are always handled promptly. Thats why I go out of my way to take my car to Jim Ellis service department as opposed to my local GMC dealer that is closer to my home. More

Pretty good, if the service could be a little bit more faster, but everything was fine faster, but everything was fine More

Excellent service Brandon is friendly and knowledgeable. He understood my situation and took care of my vehicle He understood my situation and took care of my vehicle More

Excellent They always get the job done for me get my car worked on and get it out pretty fast in a timely manner. I really appreciate it. worked on and get it out pretty fast in a timely manner. I really appreciate it. More

I need to make appointment with the general manager of the dealership. My experience is horrible, unbelievable and not truthful. the dealership. My experience is horrible, unbelievable and not truthful. More

Awesome! Reggie has always gone the extra mile for my purchases of vehicles from Jim Ellis. He keeps me updated and his communication skills are excellent. Reggie has always gone the extra mile for my purchases of vehicles from Jim Ellis. He keeps me updated and his communication skills are excellent. More

Dealership was very busy. Had to leave car for a couple of days. No loaner cars were available Had to leave car for a couple of days. No loaner cars were available More