Jim Ellis Buick GMC Atlanta - Service Center

Bad decision made on truck Saw something wrong but didn't address with me personally wrote on the bill Bad bad address with me personally wrote on the bill Bad bad More

Brandon got to my vehicle timely and was very detailed when discussing the repairs needed. He addressed all of my questions and concerns and made me feel like my issues were important to him. I'll definit when discussing the repairs needed. He addressed all of my questions and concerns and made me feel like my issues were important to him. I'll definitely be a return customer thanks to the attention he showed. I greatly appreciated it. More

Worked with me on an issue that was missed the week before Went above & beyond before Went above & beyond More

Was just there for oil change and tire rotation. In and out in expected time. In and out in expected time. More

Efficient The dealership is a well oiled machine. They give updates throughout the entire process. They give updates throughout the entire process. More

Great experience. Quick service. Easy after hours drop off. Friendly people. Overall, a great place to handle my car needs. Quick service. Easy after hours drop off. Friendly people. Overall, a great place to handle my car needs. More

Although it took longer than expected, the staff was courteous and worked to ensure I was back on the road as soon as possible courteous and worked to ensure I was back on the road as soon as possible More

Made an appointment. Dropped off the vehicle. It was kept for 2 full days and no work was done. I picked up the vehicle un repaired and took it somewhere else after being Dropped off the vehicle. It was kept for 2 full days and no work was done. I picked up the vehicle un repaired and took it somewhere else after being told I was 'still in queue and would be called. Terrible! Bought the truck there, serviced through warranty and will not return More

Excellence service and a thorough review of what work is needed The customer service was 5-star! needed The customer service was 5-star! More

My sunroof was leaking, the problem wasn't fixed and my vehicle was left a mess inside. They said they were going to replace carpet, but when I picked up the vehicle smelled mildewed vehicle was left a mess inside. They said they were going to replace carpet, but when I picked up the vehicle smelled mildewed More