Jim Ellis Buick GMC Atlanta - Service Center

Excellent Professional Attentive As always I have always had an excellent experience with my visits to Jim Ellis. Prompt courteous professional and skilled. had an excellent experience with my visits to Jim Ellis. Prompt courteous professional and skilled. More

Long wait I came in to get my tow hooks installed because they were not installed when I purchased the vehicle. I had to get GMC involved to get them installed. I received a notification saying that they had they were not installed when I purchased the vehicle. I had to get GMC involved to get them installed. I received a notification saying that they had come in stock and for me to go to the dealer and get them installed. When I got there nobody knew anything about it. The service advisor said that he would take care of it and he did. I don't remember his name, but at least he took care of the problem. More

Although I had an appointment it took a long time to get the tire changed. You had only one service person working. No problem with the tire. the tire changed. You had only one service person working. No problem with the tire. More

Everyone was so nice and great and fast They smiled and welcomed me It was fab! welcomed me It was fab! More

Everything was very good . The employees are very nice. I would most definitely purchase another truck from Jim Ellis Buick Gmc The employees are very nice. I would most definitely purchase another truck from Jim Ellis Buick Gmc More

What's the low disappointment in the beginnings of the long process but the end was great and he gave me a loan a car to use chilly gadget finished because I don't drive at night so I thought that was gre long process but the end was great and he gave me a loan a car to use chilly gadget finished because I don't drive at night so I thought that was great More

Great service Great customer service in a very timely manner to have my vehicle finished and returned to me manner to have my vehicle finished and returned to me More

Quick turnaround and great customer service Resolved all the issues and performed service in a timely manner the issues and performed service in a timely manner More

I had just come from the hospital after a 12 hour shift of taking care of loved ones on Christmas. He told me it would be hours. He did not have an estimated time. No courtesy vehicle available. Within an of taking care of loved ones on Christmas. He told me it would be hours. He did not have an estimated time. No courtesy vehicle available. Within an hour of getting home it was ready. Spent $70 on Ubers because of this. It was a simple flat tire. He was rude and did not give me the time of day. More

Everyone was curious and polite. Pleasure to do business Always happy to help out in anyway Pleasure to do business Always happy to help out in anyway More