Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.1
934 Reviews
Call Service Center (770) 525-7429

934 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

Sort by
February 03, 2024

Very good and helpful. I don't have 11 more words to use to describe the interaction. More

by JDG56
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Feb 03, 2024 -

JDG56 responded

Done

January 31, 2024

Excellent customer service. Got me in and out Truly a great experience from scheduling to completion More

by CVBOY1012
Recommend Dealer
Yes
Report | Print
Feb 03, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you for choosing Jim Ellis Buick GMC as your first choice for all your automotive needs!

January 30, 2024

Fast service,excellent understanding of the problem. we will surely be back. Thumb up for Ted More

by MIHAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
Report | Print
Feb 01, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 26, 2024

No thank you No thank you Service is good. Little disappointed that my salesman never reached out to see how the new vehicle was working out More

by djhall1212
Recommend Dealer
Yes
Employees Worked With
Service dept Brandon
Report | Print
Feb 02, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 25, 2024

Diagnosing a failing battery then suggesting a replacement. Supervisor took care of my Daughter's Encore when her car had problems in starting. More

by hardin59
Recommend Dealer
Yes
Report | Print
Feb 02, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 25, 2024

Very good. No No no no no no no no no no no No no More

by JDG56
Recommend Dealer
Yes
Employees Worked With
Ted
Report | Print
Feb 02, 2024 -

Jim Ellis Buick GMC Atlanta responded

We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC

January 18, 2024

My vehicle was making a noise that was not normal. After waiting for over 1.5 hrs., I had to call the number provided to me to ask if they found out what the noise was and/or if there was a problem. I More

by BOYSVAL
Recommend Dealer
Yes
Employees Worked With
Ted Weinsziehr
Report | Print
Jan 19, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you again for choosing Jim Ellis Buick GMC and we hope to see you again.

January 18, 2024

They were able to complete my repair in a timely manner. Jason helped me navigate my warranty, and was very helpful. More

by CKRAINES
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Jan 19, 2024 -

Jim Ellis Buick GMC Atlanta responded

We sincerely value your business and look forward to your next visit!

January 18, 2024

Great! Driving right now Driving Driving Driving Driving Driving Driving Driving Driving Driving Driving Driving More

by LOGNALWAL
Recommend Dealer
Yes
Report | Print
Jan 22, 2024 -

Jim Ellis Buick GMC Atlanta responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2024

Dropped vehicle. They kept it until they could repair fuel pump Good communication text and email More

by cato.ealy
Recommend Dealer
Yes
Employees Worked With
Brandon Black
Report | Print
Jan 19, 2024 -

Jim Ellis Buick GMC Atlanta responded

Hello, thank you for your kind words and this wonderful review!

1
...
9
10
11
...
94