Back

Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.2
955 Reviews

955 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

Sort by
April 23, 2025

Listen to any complaints and react on them Listen to any complaints or concern and react on them making you feel real comfortable doing business with the dealership. More

by Reginald Heard
Recommend Dealer
Yes
Employees Worked With
Brandon Patrick black
April 23, 2025

They make you feel like family when you drive up for service. Honest and fair advice about your vehicle. More

by Reginald Heard
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CHRIS PENNINGTON
April 21, 2025

I came in for a general oil change and the tire rotation at Jim Ellis Buick GMC Atlanta. After leaving the dealership, I discovered an oil leak due to improperly sealed components. I was headed on a ministr More

by DR. ANGEL WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lashon Holley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Craft
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

The follow-up phones calls from the beginning to the end of the purchase were prompt. All questions were answered and the financing went smoothly. More

by COOK.ELISA
Recommend Dealer
Yes
Employees Worked With
Rico, Jamahri and Pablo
Apr 22, 2025 -

Jim Ellis Buick GMC Atlanta responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2025

Easy. Quick. Thorough. Love Jim Ellis dealerships. Good service. Good people. They took good care of me. More

by JACOB.HESTER
Recommend Dealer
Yes
Employees Worked With
Ted
Mar 29, 2025 -

Jim Ellis Buick GMC Atlanta responded

Jacob, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2025

Easy in and out. Good food and drink areas. Clean. Used a coupon. Great experience. More

by MEREDITHSCHRADER
Recommend Dealer
Yes
Employees Worked With
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Jim Ellis Buick GMC Atlanta responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 20, 2025

They were fast and very professional. They even got us a rental for 3 days to use until our car was ready. More

by AbuBilalAdams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne Ivory
Mar 23, 2025 -

Jim Ellis Buick GMC Atlanta responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

March 08, 2025

Ted was great. He assessed all the needs and communicated them clearly and they got a lot of work done in the same day. I appreciate the discount with front and bac More

by ANNSHEARER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

March 07, 2025

Ted is easy and great to work with. Great communication and my truck was completed promptly. More

by RG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Jim Ellis Buick GMC Atlanta responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

March 05, 2025

They fixed my truck, lacking parts on hand took an extra day, Found a crimped wire caused by a previous service, but took responsibility for it. Keep parts on hand, you're the ONLY GMC service center in a More

by null
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Jim Ellis Buick GMC Atlanta responded

Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for bringing this to our attention, we will use your comments to refine our efforts to ensure this issue does not happen again.

1
...