Jim Ellis Buick GMC Atlanta - Service Center

The service center was very professional and kept me informed of my problem and how to resolve it without overselling anything! It was a pleasant experience. informed of my problem and how to resolve it without overselling anything! It was a pleasant experience. More

I brought my truck in for a recall and while I was there a second recall was addressed and I agreed to pay for an oil change. That second recall was related to a battery drain issue. I asked the service dep a second recall was addressed and I agreed to pay for an oil change. That second recall was related to a battery drain issue. I asked the service department if they would reimburse me for my battery that I recently replaced due to this exact issue. The service manager was supposed to call me back and never did. I’ve called and texted the service desk multiple times. Never got a call back. This isn’t the first time I’ve had issues with your service department. I won’t be coming back unless it’s recall related and I likely won’t buy another vehicle from Jim Ellis. More

Dewayne was excellent. I also had to get a new key fob a couple of days later and Richard, skip?, was awesome. Very efficient. I also had to get a new key fob a couple of days later and Richard, skip?, was awesome. Very efficient. More

Service technician- Dewayne Ivory kept me I formed throughout whole process and finished job ahead of schedule throughout whole process and finished job ahead of schedule More

They were quick and very professional. I will be back. Thank you for getting me in quick I will be back. Thank you for getting me in quick More

It was determined that the backlight for the control panel needed to be replaced. Service department was supposed to order the part and then contact me to bring my truck in. It’s been a couple of weeks panel needed to be replaced. Service department was supposed to order the part and then contact me to bring my truck in. It’s been a couple of weeks and have not heard anything. More

Amazing & fast Service from this dealership! I appreciate the team taking me for a standard service & also taking care of a need I expected to get done at another location. Jim Ellis Team handle I appreciate the team taking me for a standard service & also taking care of a need I expected to get done at another location. Jim Ellis Team handled it in less than the time mentioned! Thanks again everyone for the great work! I’ll see you all again soon! More

Jim Ellis takes good care of me. I will not go to any other dealer. Jim Ellis is the best. I will not go to any other dealer. Jim Ellis is the best. More

In a realm where service reigns so true, Courteous staff, with hearts anew, They greet with smiles, polite and kind, Prompt assistance, always on their mind. With every task, their care shine staff, with hearts anew, They greet with smiles, polite and kind, Prompt assistance, always on their mind. With every task, their care shines bright, In the glow of service, they ignite delight, A professional touch, in all they do, A commitment to excellence, shining through. More