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Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.1
938 Reviews
Call Service Center (770) 525-7429

937 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

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February 04, 2025

Fast, accurate, Ted is always friendly and helpful. The issue with the sounds my car was making have both been corrected and within warranty. More

by huff2313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 31, 2025

Great service. They were in constant contact with me giving me updates. Service was done quickly and done well. More

by Godrod5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne Ivory
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January 30, 2025

Jim Ellis Buick GMC Atlanta and team members provided first class service. The service was great and the everyone was very professional. I would highly recommend this dealership service department. More

by djoly.souffrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
De Wayne
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Feb 03, 2025 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

January 28, 2025

Staff has always made me feel seen and heard. I prefer to drive the extra 19 miles out of my way for service. More

by SHARLOTTEBAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
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Jan 31, 2025 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

January 23, 2025

It was a very fast turn as for as getting my car repaired. I love getting the video on what took place and how the mechanic explained everything in Great deals. I was very pleased for the end resul More

by SM_CANION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Jim Ellis Buick GMC Atlanta responded

We're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC

January 23, 2025

It was a very fast turn as for as getting my car repaired. I love getting the video on what took place and how the mechanic explained everything in Great deals. I was very pleased for the end resul More

by SM_CANION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 21, 2025

Quick and easy, the service department kept me informed and returned my vehicle very quickly. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Jim Ellis Buick GMC Atlanta responded

Hi there, we are very happy to have provided you with such a positive experience!

January 21, 2025

I was able to make an appointment for the next day and all the work was done with expedience. The bill was large, but the service dept. honored the discount tickets I had previously received, so I was sat More

by IBROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwyane
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Jan 24, 2025 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

January 17, 2025

Insanely high labor rates. . 730 appt ..didnt leave until 11.. they made me pay for a new part that was revised under a service bulletin More

by keenan.wiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 09, 2025

Excellent service as always. Friendly staff, quick turnaround, and my car runs perfectly. Highly recommend! More

by Jbclark29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Jim Ellis Buick GMC Atlanta responded

We are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

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