Jim Ellis Buick GMC Atlanta

Acadia I dropped my car off the first time because when I shifted my car into park and turned it off I would get an error message on the dash saying “shift t I dropped my car off the first time because when I shifted my car into park and turned it off I would get an error message on the dash saying “shift to park” and my car would start rolling. My car was there for about a week and when I finally got it back I was told “it’s all fixed.” I went home that night and the same error message appeared. I was beyond frustrated by this. I called and brought my car back for the second time. I noted the fact that I don’t feel safe in the car. When I finally got my car fixed the 2nd time around, there was damage on the driver’s side door and a white scratch on the passenger side door. This car has been nothing but a headache for me as within the little over a year that I’ve had it I’ve had 8+ loaners from the service department because they had to fix something. I don’t feel safe in the car. More

Perfect Timing John said it would take 90 minutes. The time was hit dead on! Very pleased with how quickly I was in and out of service. John said it would take 90 minutes. The time was hit dead on! Very pleased with how quickly I was in and out of service. More

Service On time with no delays. John was excellent. Informed me as to other service needs and took care of them as soon as they wete identified On time with no delays. John was excellent. Informed me as to other service needs and took care of them as soon as they wete identified More

Jesus was terrific The kindness I received from Jesus was exceeded only by his professionalism. My service was prompt, exemplary, and an example of the Jim Ellis Team I The kindness I received from Jesus was exceeded only by his professionalism. My service was prompt, exemplary, and an example of the Jim Ellis Team I have had the good fortune to expect for many years. Many thanks to all. More

Always a pleasure working with Kalo Always help and knowledgeable. That’s why I keep coming back for so long. He is always friendly and able to work the best deal for me and my family. Always help and knowledgeable. That’s why I keep coming back for so long. He is always friendly and able to work the best deal for me and my family. More

Excellent Dealership Excellent experience from sales to financing. Top dollar for trade in and the process was quick and efficient. There was no pressure or haggling over Excellent experience from sales to financing. Top dollar for trade in and the process was quick and efficient. There was no pressure or haggling over extra services. More

Great Buying Experience I would buy from Reggie all day long. He's a "no nonsense" sales guy and gets deals done very efficiently. Also was very appreciative of the manager I would buy from Reggie all day long. He's a "no nonsense" sales guy and gets deals done very efficiently. Also was very appreciative of the manager who worked with me to get me the absolute best deal possible. Great experience all the way around. More

Mechanic knew what he was doing Random weird repair for 2 mths old car. Replacing lower control arms. Like anyone, I thought for sure they wouldn't be able to duplicate the "noise" Random weird repair for 2 mths old car. Replacing lower control arms. Like anyone, I thought for sure they wouldn't be able to duplicate the "noise". But as soon as the mechanic looked, he knew exactly what it was. Pleasant service personnel. LYFT drop off back at my home. All around good experience. More

Great aervice Excellent service and Jake took the time to look for the right car in the inventory for me. Thank you!!! And he followed up on the floor mats that I w Excellent service and Jake took the time to look for the right car in the inventory for me. Thank you!!! And he followed up on the floor mats that I wanted to add to the car. More

My wife and I took our daughter to the dealership to take a look at a blue honda accord. When we got there we met with salesman Blake who advised that car was no longer available. He then proceeded to guide a look at a blue honda accord. When we got there we met with salesman Blake who advised that car was no longer available. He then proceeded to guide to a Honda civic 2017 and less mileage which we decided to purchase. Mr Blake was very informative and provided excellent service. More