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Jim Ellis Buick GMC Atlanta

Atlanta, GA

4.3
1,622 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,623 reviews

August 07, 2020

Tim Brown was awesome Tim took care of me and my 2009 Pontiac G8 this week. Came in for oil change/maintenance but also needed work on front brake rotors. In and out quic More

by GoDawgs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tim brown
Aug 13, 2020 -

Jim Ellis Buick GMC Atlanta responded

Your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Buick GMC Atlanta, we value our customers and we look forward to seeing you on your next visit. Take care!

August 07, 2020

Friendly, direct, thoughtful, comprehensive. Each and every time I feel like these guys go above and beyond. It’s nice to work with a service group you trust! More

by jeffkoebler
Recommend Dealer
Yes
Employees Worked With
Jesus
Aug 13, 2020 -

Jim Ellis Buick GMC Atlanta responded

It is great to read such wonderful comments about your recent experience with us, Jeffkoebler! Thanks again for the positive feedback, and we hope that you have a great day!

August 06, 2020

Upfront, great service, communication and friendly. Employee who drove my car from shop to front did not wear a mask, very disappointing. Anyone in someone else’s car should wear a mask. More

by MUSASHIU79
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Aug 13, 2020 -

Jim Ellis Buick GMC Atlanta responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 06, 2020

Superb Customer Service!!!! I had Tim Brown as my Service Advisor today. Tim really cares about making sure his customers get the red carpet treatment! He was attentive, answered More

by Focus girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim C. Brown
Aug 13, 2020 -

Jim Ellis Buick GMC Atlanta responded

Thanks for highlighting some of our staff who provide you with such excellent service! We'll be sure to pass along your kind comments to Tim and the team here at Jim Ellis Buick GMC Atlanta. We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2020

Loving my new car! The sales and finance staff were fantastic. Fast and Friendly! We felt very comfortable and were in and out very quickly. Loving my GMC Acadia! More

by JOHNV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Entire Staff
Sep 16, 2020 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC

July 21, 2020

Two and one half hours for oil change Two and one half hours for oil change. Arrived for 1:30 appointment and departed at 4pm. Service manager was pleasant but never could get any answer More

by stevekhanga
Recommend Dealer
No
Employees Worked With
Cortez Heath
Sep 16, 2020 -

Jim Ellis Buick GMC Atlanta responded

Steve, we sincerely apologize that your wait time was longer than usual. We will certainly use your feedback to better our processes to avoid this in the future. We appreciate you taking the time to leave us feedback. We do appreciate your business and hope you have a great day.

July 19, 2020

Efficient, Professional and Accommodating I am elderly and grateful that Jim Ellis GMC picked up my car for the maintenance, cleaned it and brought it back to my home. More

by RNKOLB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Jul 22, 2020 -

Jim Ellis Buick GMC Atlanta responded

Thank you for sharing your experience with us, Rnkolb! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 16, 2020

Clean and friendly staff. They went above and beyond to ensure I was satisfied with purchase. This is my second purchase from this dealership and definitely not my last. More

by ESIMMONSWHITE
Recommend Dealer
Yes
Employees Worked With
Ricardo Nash, Dwight Wood
Jul 19, 2020 -

Jim Ellis Buick GMC Atlanta responded

We strive for 100% customer satisfaction so we are glad to hear you found that to be the case with your purchase! Please don't hesitate to reach out to us if you ever need anything else. Congratulations on your new car!

July 13, 2020

Best car buying experience ever, to include finance dept. A knowledgeable bunch! They listen, this combined with truly caring that you are happy with your purchase makes this dealership TOP NOTCH! From sale More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bugrovsky
Jul 15, 2020 -

Jim Ellis Buick GMC Atlanta responded

Renee, thank you for your kind words and congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 10, 2020

Fixed my car, found me a ride, allfor fair price John Jones went the extra mile for me in processing my car and helping me get a rental. All interactions were consistent with CoVid-19 guidelines and More

by HALHORSBURGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones
Jul 12, 2020 -

Jim Ellis Buick GMC Atlanta responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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