Jim Ellis Buick GMC Atlanta

They told me it would take an hour and a half to wait, and they had me out the door in an hour. There was no hassle and they advised me on getting my alignment done next time I come in. The truck is run and they had me out the door in an hour. There was no hassle and they advised me on getting my alignment done next time I come in. The truck is running great! More

I really liked my experience, with Steven Rowe as my technician. I enjoyed the balance of technology (text messages, online payments) and in person service via phone calls. I will come back for my Bui technician. I enjoyed the balance of technology (text messages, online payments) and in person service via phone calls. I will come back for my Buick needs. More

I always receive excellent service at Jim Ellis Buick GMC Atlanta. Steven Rowe was great at communication and explaining what needed to be done! I highly recommend this location Atlanta. Steven Rowe was great at communication and explaining what needed to be done! I highly recommend this location More

I were very pleased with my experience Jim Ellis Buick GMC . My sales advisor Blake Kenya , was courteous and professional. GMC . My sales advisor Blake Kenya , was courteous and professional. More

My car sales representative Chris Pennington did a good job with communication during my car buying process and addressing any concerns/issues I had thereafter. job with communication during my car buying process and addressing any concerns/issues I had thereafter. More

I am so disappointed in Jim Ellis. I have bought quite a few vehicles from them through the years. I recently went to order a new GMC Sierra Denali from them. I expected to pay stic I have bought quite a few vehicles from them through the years. I recently went to order a new GMC Sierra Denali from them. I expected to pay sticker price because of the times we are in. When they brought over the sales order there were three charges on it that I wouldn't ever buy (window tinting, All state 3M and protection and Clear shield package). It totaled $3039. When I asked for that to be removed they told me it was mandatory charges for every new vehicle purchase and could not be removed. I own my own business and certainly do not force my customers to buy needless products that they wouldn't want. I don't appreciate being cheated or price gouged. I called Woody Folsom and ordered my truck with no issues and no added charges. I would encourage anyone as a consumer not to support businesses cush as this that unnecessarily overcharge their customers by thousands of dollars unnecessarily. It's just bad business. Shame on you Jim Ellis! I will never step foot on any of their sales lots again and am moving my service work to another dealership. I will always tell anyone I know looking for a car to avoid Jim Ellis because of their bad business practices. More

Staff was nice and friendly and straightforward with service needs and pricing. Would recommended to friends. service needs and pricing. Would recommended to friends. More

Friendly and efficient so my car service was done quickly and I could get back to work and I could get back to work More

Actually called me a couple of times to let me know what was going on. Prompt, courteous and and total pros. Took my car to AAA three times and the issue was never fixed. I put it in Buick GMC and they fou was going on. Prompt, courteous and and total pros. Took my car to AAA three times and the issue was never fixed. I put it in Buick GMC and they found and fixed the problem in one day. If I ever have an issue again the car is going to these folks. It seemed a little expensive, but compared to what I paid AAA to not fix the problem the price is bargain. More

Great service. Was able to work while I waited in a private space. Staff was friendly Was able to work while I waited in a private space. Staff was friendly More