Jim Ellis Buick GMC Atlanta

Excellent experience with fantastic customer service. Employees answered all my questions during my buying experience! Employees answered all my questions during my buying experience! More

The dealership was very cleaned and the personnel was very knowledgeable, courteous and made my purchasing experience from Jim Ellis Buick a rememberable…so Thank You! Will definitely share my experien very knowledgeable, courteous and made my purchasing experience from Jim Ellis Buick a rememberable…so Thank You! Will definitely share my experience with others looking to purchase a new or used vehicle! More

Service people were friendly and helpful. Did their best to get work done in a reasonable time frame. Did their best to get work done in a reasonable time frame. More

James Hart was a pleasure to work with and I appreciate him fitting me in when my engine light came on and all I had was an. express service appointment. I've told all my friends about the Lyft service yo him fitting me in when my engine light came on and all I had was an. express service appointment. I've told all my friends about the Lyft service you have to and from home. So much more effective and efficient than the shuttle approach of the past. Waiting room and facility was clean and comfortable. More

Great people. Great job overall. All went well and car was detailed. I am very pleased Great job overall. All went well and car was detailed. I am very pleased More

The staff was very nice and pleasant. Looked at my car and resolved my issue swiftly. Looked at my car and resolved my issue swiftly. More

Very upfront and honest. ..attentive and fast. Better than the GMC that I purchased my vehicle from. I was very impressed from start to finish. Excellent customer service. ..attentive and fast. Better than the GMC that I purchased my vehicle from. I was very impressed from start to finish. Excellent customer service. More

I bought a brand new 2022 GMC Terrain on April 29, 2022. On 6/14 I went in for service due to my check engine light coming on. I was told my fuel pump module needed to be replaced and my SUV would be ready On 6/14 I went in for service due to my check engine light coming on. I was told my fuel pump module needed to be replaced and my SUV would be ready the next day. I was told to leave my vehicle there due to my vehicle possibly shutting off. I picked up my vehicle the next day and on 6/22 my check engine light came back on and my vehicle shut off on me 3 times while I was driving. I was told that the diagnostic test did not read what was wrong with my vehicle properly. I am highly disappointed with the service received and this purchase, I would not recommend. There is no reason why my brand new vehicle is having this issues. I was told that there is nothing they could do to help and I would have to go through with filing a lemon law case. More

Great customer service , product knowledgeable with excellent salesmanship and attention to detail.. I strongly recommend Jim Ellis for your next vehicle choice. excellent salesmanship and attention to detail.. I strongly recommend Jim Ellis for your next vehicle choice. More

Scheduled service for my Tahoe. Service was actually completed early and done properly. My service advisor was knowledgeable and friendly, will be back again. Service was actually completed early and done properly. My service advisor was knowledgeable and friendly, will be back again. More