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Jim Ellis Buick GMC Atlanta

Atlanta, GA

Overview
Employees
Reviews
4.3
1,621 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,621 reviews

August 23, 2022

Blake Kenya at Jim Alice GMC did an amazing job of helping us navigate the car shortage so that I could turn in my Terrain lease and replace it with an even better car. My husband is in sales and can More

by Jean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Delacroix Kenya
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Aug 23, 2022 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

August 22, 2022

Excellent service. Took a test drive and was in and out the door with my new car in less than two hours. More

by CONRAD3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Anderson
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Aug 23, 2022 -

Jim Ellis Buick GMC Atlanta responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 22, 2022

Great job I was very happy with service I will buy my next truck there More

by Fabian.Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Delacroix Kenya
Report | Print
Aug 23, 2022 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear everything was done quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 21, 2022

Everyone was very kind and professional, I guess this is where I will do my car business from now on . More

by jkcool1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones, Brandon Cannon
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Aug 23, 2022 -

Jim Ellis Buick GMC Atlanta responded

We're pleased to know we have been able to exceed your expectations and really help you out!

August 20, 2022

John Jones always provides excellent service. I would recommend Jim Ellis to anyone needing Buick/GMC service. More

by Skavilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Aug 23, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2022

Very poor communication regarding status of vehicle. Had to reach out multiple times for an update. Never able to resolve the issue. Incredibly frustrating. More

by alancosby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Jones, Brandon Cannon
Report | Print
Aug 23, 2022 -

Jim Ellis Buick GMC Atlanta responded

Alan, Thank you for bringing this to our attention. We take these concerns seriously and will be using this feedback to better our processes moving forward. Our Service Director is looking into this and contacting you shortly, if he hasn't already. Thank you again for taking the time to let us know about your experience. We sincerely appreciate your business and hope to correct this for you soon.

Aug 23, 2022 -

alancosby responded

No need. I have gotten rid of the GMC Sierra and purchased a Toyota Tundra.

August 17, 2022

The manager did not stand behind the handshake agreement from the salesman that I would buy the car with the rubber floor mats thrown in. They forgot to add the mats at closing then came to the conclusion t More

by AHush
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dwight Wood, AKIL BREWSTER
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Aug 23, 2022 -

Jim Ellis Buick GMC Atlanta responded

Thank you for taking the time to leave us your honest feedback about your recent experience. We take your concerns seriously and will use this information to better our processes moving forward. If you have any further questions or concerns you would like to discuss please call our General Manager, Jamie Warren, at 770-284-55699. Again, thank you for your feedback and have a wonderful day.

August 17, 2022

John was great and they got my car fixed at a price that worked for me. More

by DRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
August 17, 2022

They were very easy to deal with and when we got there our vehicle was ready and the ecact price we were quoted. More

by Deborah1056
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Nash, IRVING REYES
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August 15, 2022

Excellent service. Great team to work with. Will work to get you the best deal possible. More

by seminole_67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, AKIL BREWSTER, Brent Kleen
Report | Print
Aug 19, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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