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Jim Ellis Buick GMC Atlanta

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.3
1,567 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,567 reviews

May 29, 2022

Worked with Jake on the possible purchase of Yukon XL. His knowledge of the process and vehicle technologies is incredible. I like this dealership, everyone is nice and helpful. More

by tony p
Recommend Dealer
Yes
Employees Worked With
Jake Bugrovsky
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May 30, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC. Thank you so much for your feedback! We hope you have a great day!

May 29, 2022

My car sales rep showed Great patience and customer service. The finance department were extremely nice as well More

by Tyrathomas2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braden in finance , Blake Delacroix Kenya
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May 29, 2022

Blake was and will be the one you want to see good is not a word I use often so I’ll just gassy it was a great experience work with him to close my deal. Thanks sir from the Beathea Family More

by Beathea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Delacroix Kenya
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May 31, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

May 28, 2022

Igor Bugrovsky was an amazing help throughout the whole process. He goes above and beyond for his customer. More

by Brooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bugrovsky
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May 31, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 27, 2022

Excellent customer service, I will definitely be back if I have an issues with my vehicle. More

by LORIMCK99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones, Brandon Cannon
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May 29, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 26, 2022

Everyone was very friendly , I was very pleased with the service I received . John Jones in the service department was very helpful and kept me informed throughout the time my car was being serviced . More

by Cici
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
May 27, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.

May 26, 2022

took 3 hours for a SCHEDULED oil change and tire rotation. technician didn't put my air filter box back together and 2 bolts were missing. I had to drive back to the dealership to get this correcte More

by JACOBUCHITEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Quinones
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May 28, 2022 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us our service manager, Jason Blanchard, at 678-259-0523 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 26, 2022

Great service and good communication throughout the entire process to complete the needed repair on my vehicle. More

by CFORT1856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Rowe
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May 29, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 25, 2022

Great service the staff was very friendly thanks to John Jones and the other guys More

by spbn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
May 26, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

May 25, 2022

Serviced the car. Car returned dirty. No car wash. Highly disappointed. Will not return to this dealership for service More

by Nlpringle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Jones
Report | Print
May 27, 2022 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. If you're willing, please contact our service manager, Jason Blanchard, at 678-259-0523 to discuss your concerns, as your satisfaction is of utmost importance to us.

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