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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,620 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,620 reviews
October 19, 2022
The items fixed have not been repaired properly. Still have maintenance lights on, still have loud squeaky brakes, and have been given no feedback on the oil leak. Was told I would have to bring it Still have maintenance lights on, still have loud squeaky brakes, and have been given no feedback on the oil leak. Was told I would have to bring it back when they could look into it more. Why? The car was with the service department for the day. I’m having to bring my car back for the third time to try and get the items fixed. My overall experience is poor More
by Afreeland2224
Verified Customer
October 11, 2022
Jon Jones was excellent as always. He kept me informed of the work, time, and very courteous. He ensured me that all the items that needed to be checked - were checked. John is very He kept me informed of the work, time, and very courteous. He ensured me that all the items that needed to be checked - were checked. John is very professional and I appreciate that. More
by PEADEN_B
Employees Worked With
John Jones
October 05, 2022
You had my car for five days. Work not done. I was told a part is on back order. I was not told when I can expect work to be done. I currently have no idea if you are going to Work not done. I was told a part is on back order. I was not told when I can expect work to be done. I currently have no idea if you are going to call me or not or when. I have no clue. Thanks for nothing. More
by CHUGEL
Employees Worked With
Ted
September 27, 2022
1st trip they did not do all the work quoted , 2nd trip they did not get all completed , now they want a 3rd trip to do replace a few bulbs that should have been check out before the vehicle was released , they did not get all completed , now they want a 3rd trip to do replace a few bulbs that should have been check out before the vehicle was released , I want be back More
by BARRY33
Employees Worked With
Garvey
September 26, 2022
Scheduled service and representative was helpful in looking atvthe previous work that had been done to sufficiently advice. I left the vehicle there all day and they called me when itvwas ready but fa looking atvthe previous work that had been done to sufficiently advice. I left the vehicle there all day and they called me when itvwas ready but failed to wash the vehicle. More
by George Clarke
Employees Worked With
John Jones, Brandon Cannon
