Jim Ellis Buick GMC Atlanta

The staff was very nice and pleasant. Looked at my car and resolved my issue swiftly. Looked at my car and resolved my issue swiftly. More

Very upfront and honest. ..attentive and fast. Better than the GMC that I purchased my vehicle from. I was very impressed from start to finish. Excellent customer service. ..attentive and fast. Better than the GMC that I purchased my vehicle from. I was very impressed from start to finish. Excellent customer service. More

I bought a brand new 2022 GMC Terrain on April 29, 2022. On 6/14 I went in for service due to my check engine light coming on. I was told my fuel pump module needed to be replaced and my SUV would be ready On 6/14 I went in for service due to my check engine light coming on. I was told my fuel pump module needed to be replaced and my SUV would be ready the next day. I was told to leave my vehicle there due to my vehicle possibly shutting off. I picked up my vehicle the next day and on 6/22 my check engine light came back on and my vehicle shut off on me 3 times while I was driving. I was told that the diagnostic test did not read what was wrong with my vehicle properly. I am highly disappointed with the service received and this purchase, I would not recommend. There is no reason why my brand new vehicle is having this issues. I was told that there is nothing they could do to help and I would have to go through with filing a lemon law case. More

Great customer service , product knowledgeable with excellent salesmanship and attention to detail.. I strongly recommend Jim Ellis for your next vehicle choice. excellent salesmanship and attention to detail.. I strongly recommend Jim Ellis for your next vehicle choice. More

Scheduled service for my Tahoe. Service was actually completed early and done properly. My service advisor was knowledgeable and friendly, will be back again. Service was actually completed early and done properly. My service advisor was knowledgeable and friendly, will be back again. More

Salesman was very knowledgable and helpful. The service personnel were helpful.will return for service in the future.Will recommend them. The service personnel were helpful.will return for service in the future.Will recommend them. More

Service was S discussed. However, my vehicle smells like someone smoked either in or around. At any rate, i smell smoke. No one in my family smokes. However, my vehicle smells like someone smoked either in or around. At any rate, i smell smoke. No one in my family smokes. More

Easy to deal with. No high pressure sell. Also used cars are thourghly checked out and repairs made before you make the purchase. No high pressure sell. Also used cars are thourghly checked out and repairs made before you make the purchase. More

I chose this dealership to purchase the new vehicle I had been looking at because they responded quickly and provided me the best price. been looking at because they responded quickly and provided me the best price. More

The people at Jim Ellis were great to deal with including Blake in sales and Brady the finance manager. The car buying process still takes way too long but the facilities were nice and the process went smoot Blake in sales and Brady the finance manager. The car buying process still takes way too long but the facilities were nice and the process went smoothly. More