Jim Ellis Buick GMC Atlanta

Salesman was helpful, knowledgeable and definitely good at reading customers. I came from out of state. It took extra time to get my trade in ready and find title so I asked to come the next day and they s at reading customers. I came from out of state. It took extra time to get my trade in ready and find title so I asked to come the next day and they said one day only offer. I got there 30 min before close and got the bums rush to review, drive and sign. This is during the period when GM shipped cars without chips that made heated steering wheel, heated seats and parking assist function. Signing a special form acknowledging this was an after thought and when I called back to remind them to sign it and forward to me I got crickets. The messaging on these chips was different depending on who I talked to. This is on GM and the dealer staff. Final resolution on making these accessories work is “ still coming”. They tried to “get me” with the extra charge for upholstery protection and paint protection. Said it was already done. I said I did not want upholstery protection and deal off. They called back and said we will delete that. Got stuck with “paint protection” but no warranty or paperwork. Hmmmm If you go here be prepared for these tactics. Finance manger was straight forward and took the time to work with me. Thanks Joe. More

Jim Ellis GMC came to my rescue when I Lost my keys! Skip and Ted were terrific in Parts and Service. Skip and Ted were terrific in Parts and Service. More

Great service from Mr. Kenya. Always quicker to respond to any of my questions or concerns Kenya. Always quicker to respond to any of my questions or concerns More

Excellent service Blake is very knowledgeable and did a great job explaining the car features and giving detailed info on it.. Thank you Blake for your effort great job explaining the car features and giving detailed info on it.. Thank you Blake for your effort More

Blake did a tremendous job walking me through the buying process and following up with all the pending services due. process and following up with all the pending services due. More

Jon Jones great service advisor first off! Other than that car has been to service for four turbos due to them putting after market parts each time 3months sit time each visit!! No loaner! Wou Other than that car has been to service for four turbos due to them putting after market parts each time 3months sit time each visit!! No loaner! Wouldn't recommend More

Blake Kenya at Jim Alice GMC did an amazing job of helping us navigate the car shortage so that I could turn in my Terrain lease and replace it with an even better car. My husband is in sales and can helping us navigate the car shortage so that I could turn in my Terrain lease and replace it with an even better car. My husband is in sales and can be quite difficult to deal with. Blake handled him like butter on a pancake. This is my sixth car from a Jim Ellis dealership going back to 1987. I will be back again in three years. Blake you can have a sabbatical to recover. More

Excellent service. Took a test drive and was in and out the door with my new car in less than two hours. Took a test drive and was in and out the door with my new car in less than two hours. More

Great job I was very happy with service I will buy my next truck there next truck there More

Everyone was very kind and professional, I guess this is where I will do my car business from now on . where I will do my car business from now on . More