Back

Jim Ellis Buick GMC Atlanta

Atlanta, GA

4.3
1,567 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
Contact Dealership

5862 Peachtree Blvd.

Atlanta, GA

30341

Directions

By Type

Showing 1,567 reviews

September 16, 2022

They replace my transmission on my 2007 Grand Prix GXP & did good job go to them More

by trevon343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones, Brandon Cannon
Sep 19, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 13, 2022

Great service. They fixed everything we asked for. Car a a couple of issues and some minor issues as well. All were completed More

by dneecega
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Hayden
Sep 15, 2022 -

Jim Ellis Buick GMC Atlanta responded

Thank you for choosing Jim Ellis Buick GMC as your first choice for all your automotive needs!

September 12, 2022

This dealership never ceases to amaze me in how professional and helpful it is. The employees are top notch and I am always pleased. More

by Deena W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah, Blake Delacroix Kenya
Sep 15, 2022 -

Jim Ellis Buick GMC Atlanta responded

Our staff is committed to providing each of our clients with the best automotive experience!

September 12, 2022

Over the top Mr. Blake Kenya is over the top when it comes to customer service. I love my car and I love my car salesman. Thank you Blake More

by Tony Georgia man
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Delacroix Kenya
Sep 15, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi, we're so glad that we were able to go above and beyond your expectations!

September 10, 2022

One was great to work with Juan no pressure answered my questions helping with other questions and all the above is good would recommend working with Juan anytime More

by SCOTT.JAYNES
Friendliness
Recommend Dealer
Yes
Employees Worked With
JUAN URDANETA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.

September 06, 2022

I am VERY DISSATISFIED with the service! For specific details regarding why. I prefer to be contacted directly at my phone number on file. In sum, the pace (or lack thereof) at getting servi More

by Dissatisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toure, Garvey
Sep 06, 2022 -

Dissatisfied Customer responded

I am a very dissatified customer who can be contacted directly at my number on file for details.

September 05, 2022

Great sales and delivery services! Aftercare to complete trade bank payoff and new extended warranties is very slow. Several calls to both financial and accounting depts. have not prod More

by JHAZELWOODJR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robt. Gray, Vance, Brady Koerne
Sep 12, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

Sep 12, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

September 03, 2022

We were pleasantly surprised at the great customer service and friendly people we encountered at this dealership! They made the process extremely easy and efficient! I would highly recommend them to a More

by stevenmedley1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Strong, Brent Kleen
Sep 08, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 02, 2022

Friendly team, no pressure, easy to work with. It was an easy transaction. It is the second vehicle that I purchased from Jim Ellis. More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Nash
Sep 07, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 01, 2022

The staff is helpful and friendly. They work hard to provide good service in a timely manner. More

by Tricia Mullins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavare (I think)
Sep 07, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

...
52
...