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Jim Ellis Buick GMC Atlanta
Atlanta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Professional and Courteous Blake was friendly, helpful and very personable. He showed us the car we asked for and explained all it's features. He was with us every step of the way. Dwight Wood made my dea and very personable. He showed us the car we asked for and explained all it's features. He was with us every step of the way. Dwight Wood made my deal a breeze. I use the service department all the time as needed. Thank you Jim Ellis Buick GMC. More
Bait and Switch - Prices listed on their website is just a ploy to get people to show up. They listed Terrains for approx $37K on the website, when I showed up the next day Blake the salesperson said they a ploy to get people to show up. They listed Terrains for approx $37K on the website, when I showed up the next day Blake the salesperson said they didn't have any left at that price only ones that were now $45K. Checked with their internet sales person, who told me they did have those available at $37K, and got an email the next day once again saying they had them for $37K. The internet person also said they weren't sure why blake was claiming there weren't any. Only reason is he wanted a bigger commission, unfortunately for him he got $0 vs what I gave to the Ford Dealerships where I bought an Edge. Would not even go here again. More
I frequent this location so overall I’m satisfied but my most recent experience was not the best. We have an older vehicle that required some repairs and unfortunately the vehicle came in performing better most recent experience was not the best. We have an older vehicle that required some repairs and unfortunately the vehicle came in performing better than when I left. We got motor mounts replaced that were supposed to absorb the shock but the car vibrates and never did before. The mechanic and advisor blamed it on the age of the vehicle. If I would have known the outcome, I would have chosen a different path. Although the outcome was not desirable, my service advisor was responsive and respectful during the process. More
Chris and Jason were fantastic. We enjoyed the entire experience. We are still waiting for the 99 cent gas prices. Lol. We enjoyed the entire experience. We are still waiting for the 99 cent gas prices. Lol. More
Blake was super helpful and very customer service friendly. He took his time to make my wife and I was pleased with the purchase. It was like talking with my uncle whom I never met. Even my wife was friendly. He took his time to make my wife and I was pleased with the purchase. It was like talking with my uncle whom I never met. Even my wife was smiling when we left the dealership. At that moment I knew I made the right decision. Thanks Blake !! More