Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,567 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,567 reviews
January 07, 2023
So, I went to Jim Ellis GMC at 5862 Peachtree Industrial Blvd., Atlanta, GA 30341 and I was working with salesman Brandon Bobo who started out being a super nice guy, but during the negotiation part of the Blvd., Atlanta, GA 30341 and I was working with salesman Brandon Bobo who started out being a super nice guy, but during the negotiation part of the deal things quickly changed for the worse. I was trying to get the best deal for the car since it was put online at the wrong price. I was on the phone talking to TrueCar people and when I got off the phone another sales man asked me if I needed some help because he remembered me the day before when I was in there. So, Brandon the salesman I was working with saw me talking to the other sales man guy and they both told me different prices for the car. So, when I told Brandon that he told me one price and the other guy told me a different price. He showed me the paperwork of the car and said I was going to help you but you want to go to the white guy for help then let him help you. I was not going to the other salesman for anything but I was being told 2 different prices, then Brandon said if you can't afford the car then just say you can't. I told him I could afford the car and I am just wanting to know the right price. Then he tells me that if I had a problem with him that I can meet him outside. This guy was going to fight me over a car sale. To keep things from getting too crazy, I just told him that he keeps the car and I was not worth fight a salesman for it. I am posting this to hopefully have other see this and so that they do not have to go through the same experience that I had today. More
by wdemareo
Employees Worked With
Brandon Bobo
January 06, 2023
Friendly and proactive staff at this Jim Ellis dealership. Looking forward to continuing with service visits here. dealership. Looking forward to continuing with service visits here. More
by ERICT3
Verified CustomerJanuary 03, 2023
It took a really long time before my vehicle was looked at, but once it was diagnosed it was repaired quickly. Like all dealerships, the cost was too high. at, but once it was diagnosed it was repaired quickly. Like all dealerships, the cost was too high. More
by DDOLLAR
Employees Worked With
Ted
December 31, 2022
When I purchase the vehicle they were supposed to order the sensors for my tire pressure and I still have not received that and now the oil light is coming on when starting the vehicle the sensors for my tire pressure and I still have not received that and now the oil light is coming on when starting the vehicle More
by Motherlove2U
Employees Worked With
Ricardo Nash
December 29, 2022
They accepted service work knowing they didn’t have a technician to assess the problem and complete the work. They only have 1 transmission technician and 1 transmission apprentice to service 2 dealershi technician to assess the problem and complete the work. They only have 1 transmission technician and 1 transmission apprentice to service 2 dealerships. More
by MATTANDKIMBERLY
Employees Worked With
John Jones
December 28, 2022
We had great service at Jim Ellis Buick. We would use the again in the future We would use the again in the future More
by MCGRAW4
Employees Worked With
December 22, 2022
I am disappointed with the dealership for the post sale service. The dealership had sold me a vehicle which had fines that were violations from the previous owner, and they had registered this into my na service. The dealership had sold me a vehicle which had fines that were violations from the previous owner, and they had registered this into my name. When I called them to support me, they did not respond and left me to sort this out. I don’t know if this is the norm for dealerships in the US, but I just relocated from SA and feel this is really bad service for which is a real disappointment to me. More
by yastir.mohunlal
Employees Worked With
Ricardo Nash
