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Jim Ellis Buick GMC Atlanta

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.3
1,567 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,567 reviews

January 12, 2023

Irving Reyes, is a very helpful sales guy when it comes to purchasing a new vehicle. I wouldn't buy from anyone else. I love my new Cadillac. More

by Lisettegonzalez815
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IRVING REYES
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Jan 31, 2023 -

Jim Ellis Buick GMC Atlanta responded

We want all our clients to have a comfortable and stress-free experience with us!

January 12, 2023

Irvin is a great person and a fantastic salesperson we had a great attention with him.. More

by Bellarenovationsatl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IRVING REYES
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Jan 31, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hi, we're so glad that we were able to go above and beyond your expectations!

January 12, 2023

Trying to get a issue fixed on my 2017 Denali I just bought less than a week ago and the only person I can get to get in touch with me is my salesman. Not very happy at the moment! More

by Bigbarnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bobo
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Jan 31, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 12, 2023

They were easy to work with and provided me with answers to all my questions. More

by JNP
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alan Cavell
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Feb 01, 2023 -

Jim Ellis Buick GMC Atlanta responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 11, 2023

John took care of all my concerns in a timely manner and had everything set up for me to pick the car up and go More

by TYLER.BOYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
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Jan 31, 2023 -

Jim Ellis Buick GMC Atlanta responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 11, 2023

Great team from sales to management to support to finance. Kept the process smooth and comfortable even though it was long. More

by SMORGAN5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JUAN URDANETA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Cobb
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Jan 31, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hello, thank you for sharing your positive experience!

Jan 31, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hello, thank you for sharing your positive experience!

January 09, 2023

Service representative was friendly and helpful. I had only one issue. When my service was completed my car was parked a distance from the service department. I had look for my car. No explanation a More

by Sarahj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
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Jan 31, 2023 -

Jim Ellis Buick GMC Atlanta responded

Sarah, Thank you for taking the time to leave us this feedback. We take these concerns seriously and will use this feedback to better our processes moving forward.

January 08, 2023

This dealership has amazing employees who are qualified and want to do what is best for you. More

by emma a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Delacroix Kenya
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Jan 31, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hello, thank you for your kind words and this wonderful review!

January 08, 2023

Excellent service and explanation of inventory by sales person Blake Kenya. I will return as soon as there are more trucks to choose from. More

by blacklion11806
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Blake Delacroix Kenya
Report | Print
Jan 31, 2023 -

Jim Ellis Buick GMC Atlanta responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

January 08, 2023

Mr. Kenya was very knowledgeable. He was friendly and knew exactly what I wanted and needed for my new truck. Great customer service experience. More

by Dk.damiankey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Delacroix Kenya
Report | Print
Jan 31, 2023 -

Jim Ellis Buick GMC Atlanta responded

We appreciate your positive review about your recent experience with us!

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