Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,620 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,620 reviews
March 21, 2023
absolutely amazing! I can’t remember everyone’s name that helped me but there were at least 3 men in the service center that helped me when I was in a major crisis. They I can’t remember everyone’s name that helped me but there were at least 3 men in the service center that helped me when I was in a major crisis. They didn’t really have time to fit me when I showed up, but I’m from out of state and had an emergency with my car that I couldn’t keep driving on it. I was traveling with my children and they got me in right away and fixed my car so I could get back on the road. I couldn’t believe how incredibly kind they were. I believe the mechanics name was Dylan and then there was another really kind gentleman that helped and made sure I got everything I needed and got me safely back on the road. I was on march 16th in the afternoon at around 2 or 3 PM. Thank you from the bottom of my heart! More
by Gracebradach1
Verified CustomerMarch 19, 2023
The service advisor was great , the mechanic said he completed the work. I left only to find out he ever put in the switches. Has to go back . Wasted a whole day completed the work. I left only to find out he ever put in the switches. Has to go back . Wasted a whole day More
by tpvitale54
Employees Worked With
John Jones
March 18, 2023
Failed to rotate tires nor inflate tires to correct pressure. No apology just another thirty minutes on top of an hour and a half oil change. pressure. No apology just another thirty minutes on top of an hour and a half oil change. More
by Tjs2investments
Employees Worked With
Ted W in service
March 18, 2023
3rd times a charm and that’s exactly what happened today. 3rd Buick Enclave and I got a sweet deal! Igor was a pleasure to deal with and then Joe in finance sealed the deal… thanks to Scott for having such a 3rd Buick Enclave and I got a sweet deal! Igor was a pleasure to deal with and then Joe in finance sealed the deal… thanks to Scott for having such a competent staff!!! GREAT Experience once again‼️ More
by Lane Essman
Employees Worked With
Jake Bugrovsky, John Jones, Scott Unger
March 17, 2023
Amazing costumer service! ! We were going to test drive a few other makes and models while waiting for the potential Yukon to arrive, but didnt receive the same level of servic ! We were going to test drive a few other makes and models while waiting for the potential Yukon to arrive, but didnt receive the same level of service from the sales rep at Toyota and at Honda down the street so we gave up and just stuck to waiting for our Yukon. More
by rpk618
