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Jim Ellis Buick GMC Atlanta

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.3
1,567 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,567 reviews

February 04, 2023

Super easy to work with when I had to have my car towed for emergency service. More

by JENCOWHIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted was very helpful and made it super easy , John Jones
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Feb 15, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hello, thank you for your kind words and this wonderful review!

February 03, 2023

Not calling Blake again for a car. Probably not going to GMC for another truck either. DO NOT go here for a car More

by mikeashkouti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Blake Delacroix Kenya
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Feb 15, 2023 -

Jim Ellis Buick GMC Atlanta responded

Wow, it's experiences like yours that really keep us motivated!

February 03, 2023

Ted in service is always great to deal with fair on pricing, he keeps my Buick running smoothly. More

by rodsel2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
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Feb 15, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thanks for highlighting some of our staff who helped make this such a great experience!

February 01, 2023

Poor communication, sold service contract not accepted at Cadillac dealer, license plates still pending, vehicle not reassembled correctly after a repair….and still poor communication. More

by edwardg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Strong, Brent Kleen, Linsey Ta-Luong
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Feb 04, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 31, 2023

Excellent Customer, great manners, very prompt, very polite and knowledgeable. I will recommend to another customer. More

by Clarissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Delacroix Kenya
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Jan 31, 2023 -

Clarissa responded

Highly recommend

January 31, 2023

Helpful and really polite did push or rushed to make a sale I appreciate it everything More

by jose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IRVING REYES
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Feb 01, 2023 -

jose responded

No Irving was really polite and helpful didn’t feel rushed or pushed on buying the truck

January 30, 2023

I just purchased a 2023 GMC Sierra from this dealership! Jason Strong is the Branch Manager that I worked on my financing for the purchase! He is very, knowledgeable, patient, thorough! He made the process More

by Unicorn523
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Strong , Blake Delacroix Kenya
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Feb 04, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hi, we are so happy to read such a great review about Jim Ellis Buick GMC!

January 29, 2023

I was very satisfied with the service I received. They were patient, knowledgeable, and provided excellent customer service. Ricardo, Dwight and Jason went above and beyond. I have told people about More

by Rougelady
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwight Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason strong , Ricardo Nash
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Jan 31, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hi there! We're so happy we were able to help you out!

January 27, 2023

Every aspect of the dealership was very professional, very knowledgeable and handled their business very well More

by Yvette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Delacroix Kenya
Report | Print
Jan 31, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hi there! We're so happy we were able to help you out!

January 27, 2023

Linsey Ta-Luong was magnificent- very knowledgeable and organized- with a great up beat personality. The others at Jim Ellis were not caring about any type of good customer service. More

by bwoodbury0
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Linsey Ta-Luong
Report | Print
Jan 31, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Jim Ellis Buick GMC (770) 676-3287

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