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Jim Ellis Buick GMC Atlanta

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.3
1,567 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,567 reviews

March 18, 2023

Easy to work with. Very knowledgeable and honest. Would recommend to others when the time comes. More

by JASONLAFRANCE4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Watson, Jason Strong
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Mar 23, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hi, we're so glad that we were able to go above and beyond your expectations!

March 18, 2023

Failed to rotate tires nor inflate tires to correct pressure. No apology just another thirty minutes on top of an hour and a half oil change. More

by Tjs2investments
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ted W in service
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Mar 23, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

March 18, 2023

3rd times a charm and that’s exactly what happened today. 3rd Buick Enclave and I got a sweet deal! Igor was a pleasure to deal with and then Joe in finance sealed the deal… thanks to Scott for having such a More

by Lane Essman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Bugrovsky, John Jones, Scott Unger
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Mar 23, 2023 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon! Thank you, and have a fantastic day!

March 17, 2023

Amazing costumer service! ! We were going to test drive a few other makes and models while waiting for the potential Yukon to arrive, but didnt receive the same level of servic More

by rpk618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JUAN URDANETA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Unger
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Mar 23, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC!

March 14, 2023

Great communication timely service free lift rides easy to work with will come back for oil change More

by Hunter
Recommend Dealer
Yes
Employees Worked With
John Jones
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Mar 17, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hello, we are glad we could help! Thank you, and have a fantastic day!

March 14, 2023

The dealership is a good place for getting a new vehicle quickly, reliable and for a reasonable price. More

by JULIUS.LEE41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Cavell
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Mar 17, 2023 -

Jim Ellis Buick GMC Atlanta responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 13, 2023

Great Staff And Greater Service. I Highly Recommend This Department To Everyone That I Know. More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
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Mar 17, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC!

March 13, 2023

Still haven’t fixed my squeaky brakes. Bought new from y’all and brakes have squeaked since I got it. More

by MCBILLINGSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Jones
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Mar 17, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

March 12, 2023

This is a top notch dealership which means you have top notch experienced employees who aim to satisfy your customers. More

by HELENHOLMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theodore Weinsziehr
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Mar 17, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hello, thank you for your kind words and this wonderful review!

March 11, 2023

Outstanding service, Blake Kenya has earned a customer for life, will refer more customers to him. More

by Jose Rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Delacroix Kenya
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Mar 17, 2023 -

Jim Ellis Buick GMC Atlanta responded

We're pleased to know we have been able to exceed your expectations and really help you out!

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