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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,567 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,567 reviews
April 24, 2023
Excellent customer service, organized. Attentive to customer need and went over bells and whistles of function of car. Attentive to customer need and went over bells and whistles of function of car. More
by mckissics
Verified CustomerEmployees Worked With
Other Employees :
Jake Bugrovsky, Ricardo Nash, Scott Unger, Charles Hayden
April 24, 2023
I sent up an appointment, but it was never passed on to the salesperson. The truck was at another lot and I had to wait about 30 minutes for it before I could do the test drive. After that, everything went the salesperson. The truck was at another lot and I had to wait about 30 minutes for it before I could do the test drive. After that, everything went smoothly. More
by BEARIN
Employees Worked With
Nate Watson, Mark Starks, Scott Unger
April 06, 2023
Service Dept. was able to conduct maintenance on my vehicle within two business days of my calling to schedule an appointment. I liked that. -The initial assessme was able to conduct maintenance on my vehicle within two business days of my calling to schedule an appointment. I liked that. -The initial assessment was thorough and accurate. There were no increases in cost beyond the initial quote. -Quality of work was excellent. Truck operated very smoothly after service appointment. Steering components were checked and lubricated appropriately. Thanks! More
by Bob Sayle
Employees Worked With
John Jones
April 05, 2023
I dropped a vehicle off for Hertz to get the check engine light checked because I was told it might still be under warranty. The vehicle was checked out, but I didn’t authorize anything to be fixed, but they light checked because I was told it might still be under warranty. The vehicle was checked out, but I didn’t authorize anything to be fixed, but they went ahead and fixed it without my knowledge and wanted to charge $182 for pushing an oil dip stick back in. After I drop the vehicle off, I was supposed to be emailed an invoice that I never received. I called and left numerous voicemails and never received a call back. The vehicle said there for about two weeks because of their lack of communication. My location wasted man hours and had an out of service vehicle on our books for way too long because of them. I would never recommend them for fleet companies. Ted was horrible to work with More
by Jazzmine.grant
