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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,567 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,567 reviews
May 18, 2023
Ted was excellent service coordinator and reviewing my service issues. I was pleased that the issue with my air conditioner was diagnosed and repaired. service issues. I was pleased that the issue with my air conditioner was diagnosed and repaired. More
by HAMILTONCDONALD
Verified CustomerEmployees Worked With
Ted, John Jones
May 14, 2023
We had a great experience with Jim Ellis GMC. Very professional and thorough process. We are very satisfied. Very professional and thorough process. We are very satisfied. More
by Woody
May 10, 2023
We were extremely pleased how simple and straightforward the process was for us. It wasn't a lot of games like you find at other dealerships. the process was for us. It wasn't a lot of games like you find at other dealerships. More
by bobremmes@gmail.com
Employees Worked With
Scott Unger, Scott Unger
May 10, 2023
Justin was fantastic. He kept me in the loop throughout the process. Was always available and professional, while never overbearing. He kept me in the loop throughout the process. Was always available and professional, while never overbearing. More
by darrylaldridge@gmail.com
Employees Worked With
Justin Perlino , Scott Unger
May 03, 2023
No sales expierience. Did nothing to help and didn't understand basic finance information. Stood around and I'd nothing while we bought a $100,000 truck. He didn't even wa Did nothing to help and didn't understand basic finance information. Stood around and I'd nothing while we bought a $100,000 truck. He didn't even wash the truck or find the answers to my questions. -- Cadillac was awesome and those guys are pros. Sales and finance however the Gmc expierience was worse than a used car lot and I got absolutely nothing for my money. How do you not wash the truck, even after we asked for it. Idk 🤷🏻. He called a few days later after I was held up for an hour by cops when I was picking up my truck as agreed by manager. Adrian is again no where to be found by contact. Waits 2 days later then asks about the text. Says if I come in he will fill my tank up and wash it. What a sub par expierience but Cadillac was A1 . Wish we started there. Anyway if ou have questions call me More
by BRANDONKUSE@GMAIL.COM
Employees Worked With
Adrian A
