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Jim Ellis Buick GMC Atlanta

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.3
1,567 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,567 reviews

July 27, 2023

Staff is extremely helpful, informative and polite. They were also flexible with scheduling which is important for me. More

by TRACY.EDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
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Aug 14, 2023 -

Jim Ellis Buick GMC Atlanta responded

We appreciate your positive review about your recent experience with us!

July 22, 2023

I was pleased with the service. I came in from across town and the wait was not as long as I thought it would be. More

by ANNEPAYNE42
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
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Aug 14, 2023 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear everything was done quickly and to your satisfaction!

July 21, 2023

They forged my signature on a contract and sent it to the finance company. It changed my trade value by 8k, the residual on the lease was higher. I told them about it and they didn’t give a care in the world More

by Edgar Beltran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Warren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Sorrentino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lashon Holley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Unger
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July 16, 2023

I was pleased except I would be more pleased to be shown more about the details of my Buick More

by palin5585
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JUAN URDANETA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Starks, Scott Unger
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Jul 20, 2023 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

July 13, 2023

Everything went well . Services department was nice and very friendly and respectful. Waiting area was very clean More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Jul 20, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for choosing Jim Ellis Buick GMC as your first choice for all your automotive needs!

July 10, 2023

Checked my battery and confirmed that it was bad before putting in a new one. Was easy to get an appointment quickly and then they did the work in about 2 hours. More

by dallas066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Jul 12, 2023 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear everything was done quickly and to your satisfaction!

July 09, 2023

Staff were accompanying, attentive, and knowledgeable. Able to answer questions and helped with car selection. Overall efficient. More

by asadaniels22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IRVING REYES
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Jul 12, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hello, thank you for your kind words and this wonderful review!

June 30, 2023

Greeted promptly and got in and out in half the time I expected. I will be back to get the other maintenance done that technician recommended. More

by 4kenrobbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
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Jul 07, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hi, we are very happy we could provide you with a positive experience!

June 29, 2023

Very knowledgeable salesman. Very pleasant to work with. Went out of his way to be helpful. More

by LLEBR
Recommend Dealer
Yes
Employees Worked With
Skip in parts department., Ricardo Nash, Scott Unger
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Jul 07, 2023 -

Jim Ellis Buick GMC Atlanta responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

June 23, 2023

John Jones provided excellent customer service, and he was very friendly and courteous the entire time More

by ABAYMAN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Jun 30, 2023 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

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