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Jim Ellis Buick GMC Atlanta

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.3
1,567 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,567 reviews

October 24, 2023

Too 3 different trips all day 2 get 0 done/pay $195 w light off More

by maellis371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Receptionist 5 stars, John Jones, IRVING REYES
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Oct 27, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 05, 2023

I did like the service manager I worked with. Shop was too busy, service too rather long time! More

by Inadbullard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Recardia was helpful
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Oct 13, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 30, 2023

Great service, thanks for checking my truck out. John was very friendly and professional. I look forward to my next service. More

by CEO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
September 30, 2023

Very poor communication I can not recommend this dealership. I will not use again. No follow up More

by KEVINJAMESMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Jones
Report | Print
September 22, 2023

Tienen un excelente servicio los vendedores, los que hacen el financiamiento son muy buenos en lo que hacen gracias por su ayuda en encontrar mi pick up More

by Salvador
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
JUAN URDANETA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Buffington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Bugrovsky, Ricardo Nash, IRVING REYES, Scott Unger
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Sep 28, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 21, 2023

Ricardo was very good. Follow thru and delivered as promised. Scott help make the transaction easy and smooth. Best new car experience ever. Thx More

by Jim@beltlineinvestment.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Nash, Scott Unger
Report | Print
Sep 28, 2023 -

Jim Ellis Buick GMC Atlanta responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

September 18, 2023

Jim Ellis provides great service at every visit. All work performed as promised and with no delay. More

by richard.fuenes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
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Sep 22, 2023 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

September 16, 2023

Every step in my purchase was a pleasure. From the sales man to the finance manager to the reception people. More

by Stavros Sikalos Jr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IRVING REYES, Mark Starks
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Sep 22, 2023 -

Jim Ellis Buick GMC Atlanta responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

September 15, 2023

Fast and friendly service. Got my car back ahead of time, which was a plus! More

by michelle.ridgeway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Sep 22, 2023 -

Jim Ellis Buick GMC Atlanta responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 14, 2023

Dropped off for a Monday appointment, didnt get a simple diagnosis until early Wednesday. Held my car for 2 more days without repair. Calls to the service rep to return and repair went unanswered and with More

by jchilds2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Jones
Report | Print
Sep 17, 2023 -

Jim Ellis Buick GMC Atlanta responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

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