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Jim Ellis Buick GMC Atlanta

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.3
1,567 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,567 reviews

November 13, 2023

I went to change oil but they didn’t reset oil in my car also didn’t put new sticker for next oil change More

by Mhedi3288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Jones
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Nov 18, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 11, 2023

Service Manager/Dillon and the staff, took excellent care of our Gabby/2018 Sierra SLT. We called and explained what was happening and we were scheduled for the next available appt. Great and friendly staff More

by BLKPEPPER66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager/Dillon 5 Stars, Ricardo Nash, John Jones
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Nov 18, 2023 -

Jim Ellis Buick GMC Atlanta responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 09, 2023

Never any complaints about service. I think prices are way too high, but that is true everywhere. Sometime I feel like I am being told I need work that may not really be necessary. Eve More

by JIM.KENDALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
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Nov 18, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 05, 2023

Mr Jones was great. He helped to get us back on the road since we were out of town. More

by lil_debbie6516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
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Nov 07, 2023 -

Jim Ellis Buick GMC Atlanta responded

We're glad everything was completed quickly and to your satisfaction!

November 02, 2023

John is an Angel my car runs so smooth every one was very kind I am very happy that my car is like brand new More

by FAITHFULFASHION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
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Nov 07, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hello, thank you for your kind words and this wonderful review!

Nov 09, 2023 -

FAITHFULFASHION responded

John is an Angel my car runs so smooth all brand new

October 31, 2023

Very helpful and great service Best service I have ever had and fast. Great and very polite More

by Dan
Recommend Dealer
Yes
Employees Worked With
Service agent Jim
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Dec 07, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hello, thank you for your kind words and this wonderful review!

October 31, 2023

Class act, professional courteous. Great service He was a great person to work with overall More

by ivanbgregory
Recommend Dealer
Yes
Employees Worked With
Worked with a great rep!
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Dec 07, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you so much for your feedback! We hope you have a great day!

October 30, 2023

All was well except i was not aware I had to get out my car and go inside. The other dealer come out to my car. I waited in my car until another car pulled up and driver went inside, so I followed. Wish More

by F_A_TITUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Jones
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Dec 07, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for choosing Jim Ellis Buick GMC as your first choice for all your automotive needs!

October 26, 2023

It’s amazing sales persons and service department excellent, I recommend it to anyone else that wants to do business with them More

by joe@oncallelectricga.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JUAN URDANETA
Other Employees : John Jones
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Dec 07, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for choosing Jim Ellis Buick GMC as your first choice for all your automotive needs!

October 25, 2023

Straightforward drop off. Lyft was helpful. Text communication was quick and clear. Easy to communicate More

by Andrew.allan.austin
Recommend Dealer
Yes
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Oct 27, 2023 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

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