Jim Ellis Buick GMC Atlanta

Dropped the truck off on Wednesday at 9am. Did not hear from the dealer until Monday that they were just then looking at it. Then by Monday evening was told they have to order the part and hav Did not hear from the dealer until Monday that they were just then looking at it. Then by Monday evening was told they have to order the part and have no eta on the arrival or availability of the part. Very poor communication More

It took longer than I expected I would hope for a short length of time for it to be finish length of time for it to be finish More

Prices was as advertised very fast assistance and friendly. Loved the kids area for my daughter. friendly. Loved the kids area for my daughter. More

I was a bit dissatisfied with my last visit for 2 reasons: I was told I just needed rear brake pads a week before and at least 1000mi before I had to worry about rotors. But the service was done with reasons: I was told I just needed rear brake pads a week before and at least 1000mi before I had to worry about rotors. But the service was done with rotor resurfacing. I was also told that if I called ahead to make the appointment the pads would be there and I would be done by midday. I stayed at the dealership until about 3 PM. More

I was a bit dissatisfied with my last visit for 2 reasons: I was told I just needed rear brake pads a week before and at least 1000mi before I had to worry about rotors. But the service was done with reasons: I was told I just needed rear brake pads a week before and at least 1000mi before I had to worry about rotors. But the service was done with rotor resurfacing. I was also told that if I called ahead to make the appointment the pads would be there and I would be done by midday. I stayed at the dealership until about 3 PM. More

I was a bit dissatisfied with my last visit for 2 reasons: I was told I just needed rear brake pads a week before and at least 1000mi before I had to worry about rotors. But the service was done with reasons: I was told I just needed rear brake pads a week before and at least 1000mi before I had to worry about rotors. But the service was done with rotor resurfacing. I was also told that if I called ahead to make the appointment the pads would be there and I would be done by midday. I stayed at the dealership until about 3 PM. More

I was a bit dissatisfied with my last visit for 2 reasons: I was told I just needed rear brake pads a week before and at least 1000mi before I had to worry about rotors. But the service was done with reasons: I was told I just needed rear brake pads a week before and at least 1000mi before I had to worry about rotors. But the service was done with rotor resurfacing. I was also told that if I called ahead to make the appointment the pads would be there and I would be done by midday. I stayed at the dealership until about 3 PM. More

I was a bit dissatisfied with my last visit for 2 reasons: I was told I just needed rear brake pads a week before and at least 1000mi before I had to worry about rotors. But the service was done with reasons: I was told I just needed rear brake pads a week before and at least 1000mi before I had to worry about rotors. But the service was done with rotor resurfacing. I was also told that if I called ahead to make the appointment the pads would be there and I would be done by midday. I stayed at the dealership until about 3 PM. More

Always professional, always on-time and consistent with service estimates. I have been a loyal customer since 2018. service estimates. I have been a loyal customer since 2018. More