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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,618 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,618 reviews
Verified Customer
January 16, 2024
My sunroof was leaking, the problem wasn't fixed and my vehicle was left a mess inside. They said they were going to replace carpet, but when I picked up the vehicle smelled mildewed vehicle was left a mess inside. They said they were going to replace carpet, but when I picked up the vehicle smelled mildewed More
by CUNDY9
Employees Worked With
Rico
January 16, 2024
Car was clean. Dealership was reasonable on price and service. Paint is really peeling off of the car so I prefer to rate the experience after more time in the car. Dealership was reasonable on price and service. Paint is really peeling off of the car so I prefer to rate the experience after more time in the car. Irving Reyes was very nice, honest, and service oriented sales person. More
by Desantis97
Employees Worked With
Dwight Wood, Dwight Wood
January 16, 2024
Not pushy and straightforward. Juan seemed honest and was not pushy, just helped move things along in a positive manner for all. Felt like everyone was able to profit, myself and t Juan seemed honest and was not pushy, just helped move things along in a positive manner for all. Felt like everyone was able to profit, myself and the dealership. More
by mark.young452014
Employees Worked With
Juan Urdaneta
January 16, 2024
My car was towed there. I called the day of to make an appointment for the following day. The appointment didn't matter because my car sat there for days without anyone look I called the day of to make an appointment for the following day. The appointment didn't matter because my car sat there for days without anyone looking at it. Then after threatening to bring it to another shop, they began working on it. The problem was 'fixed' but 2 days after picking it up, the engine started overheating again. I had to have another shop fix the actual problem. I didn't trust that the problem would be resolved and I didn't think it was fair to have to pay an additional deductible for an issue that was 'fixed.' More
by BENTLEYARI08
January 16, 2024
Brandon stayed in touch with me and explained the repairs thoroughly. All repair jobs I’ve brought in are always handled promptly. Thats why I go out of my way to take my car to Jim Ellis service department thoroughly. All repair jobs I’ve brought in are always handled promptly. Thats why I go out of my way to take my car to Jim Ellis service department as opposed to my local GMC dealer that is closer to my home. More
by edge.aaron
Employees Worked With
Brandon - service
