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Jim Ellis Buick GMC Atlanta

Atlanta, GA

4.3
1,566 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,566 reviews

December 22, 2023

Very professional and pleasant experience with Jim Ellis GMC. Juan was patient and answered all my questions. Additionally, Juan took the time to explain and demonstrate to me some of the many features of More

by griff195
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JUAN URDANETA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Jones
Jan 06, 2024 -

Jim Ellis Buick GMC Atlanta responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

December 18, 2023

Exactly service, very professional customer service. Now I will continue to bring my vehicle to the dealer for service. More

by curinesmith123
Recommend Dealer
Yes
Employees Worked With
Brandon
December 13, 2023

Very friendly and efficient. From test drive to financing, service was excellent. A pleasure to do business with Jim Ellis. More

by CAM2964
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Bugrovsky
Dec 21, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 07, 2023

Jake was very helpful, patient and knowledgable. The Jim Ellis Team was excellent to deal with. Great car buying experience. More

by DMERCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jake Bugrovsky, Mark Starks
Dec 21, 2023 -

Jim Ellis Buick GMC Atlanta responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 06, 2023

Get experience. The only thing I would suggest if a call goes to VM id rather get a call back than a txt from the tech. All in all great experience despite the wait More

by MATTSHEATS1996
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 21, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for taking the time to let us know about your experience!

December 04, 2023

It was fine I guess. Just didn't seem like a warm welcome. I didn't receive a mileage sticker for my next service window. It would also be nice if my truck was washed aft More

by mjermanebond
Recommend Dealer
No
Dec 07, 2023 -

Jim Ellis Buick GMC Atlanta responded

Here at Jim Ellis Buick GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (770) 676-3287 to discuss ways we can better serve you in the future.

December 04, 2023

Great customer service Brandon kept me informed of progress and apologized for delay Highly recommend More

by Craig.greene10
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 07, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

December 04, 2023

Everyone was so nice, especially Brandon! I like getting the video from the mechanic. The video is very cool! More

by BECCA7
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 07, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hello, thank you for your kind words and this wonderful review!

December 04, 2023

Brandon was a huge help getting my tire replaced that is under my warranty, and went above and beyond providing transportation to and from work while the tire was being replaced More

by Customer
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 07, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hello, we're happy to hear you had such a positive experience with our team!

December 03, 2023

today l got robe broken window the alarm truck did not work because at yes dealer mecanic guy forgot to connecte back More

by ADANROJAS1578
Recommend Dealer
No
Employees Worked With
they disconnet the alarm truck never connect back clapsun not working
Dec 07, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

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